Instruction Manual

Troubleshooting
M8701A / M8702A ACL Tape Library Installation and User’s Guide—694636-001
5-11
Error Codes
3. The device returns any tape cartridge from the tape drive to their home slots. If the
home slot for a cartridge is not known, the device will move the cartridge and
prompt the operator to remove it.
4. The device prompts the operator to enter the number of cycles to run the test.
5. The device prompts the operator to insert a scratch cartridge.
6. The device loads the scratch cartridge into the first tape drive, unloads the scratch
cartridge from the tape drive, and returns the scratch cartridge to the slot.
7. The device moves the tape cartridge from the four top-row corner slots to the tape
drive load point and then returns the tape cartridge to its slot. If one of the top-row
corner slot positions does not contain a tape cartridge, the device will skip that
location. If none of the top-row corner slots contain a tape cartridge, the device
displays an error message.
8. The device displays the test completion status, including any recoveries or errors
that may have occurred.
Error Codes
If an error occurs during operation, the device stops the current operation and displays
an error code on the LCD screen. Record the error code or error message from the
LCD screen, and then try to resolve the error by cycling power to the device and
retrying the operation.
To check the overall operation of the device, run the wellness test from the OCP. The
wellness test exercises all robotic movements and checks the status of the electrical
components and communication.
Obtain the error codes from the device on the 2U OCP.