Instruction Manual

Troubleshooting
M8701A / M8702A ACL Tape Library Installation and User’s Guide—694636-001
5-7
Operation Problems
The Cleaning LED is lit after
using a cleaning cartridge.
The cleaning cartridge is expired. A cleaning
cartridge will expire after 50 cleaning cycles.
A particular cartridge sets off
the Attention LED and
possibly the Cleaning LED.
If the Media Attention LED is cleared and the drive
has been cleaned, and then immediately re-
displays each time a particular cartridge is
reloaded, that cartridge should be suspected as
being defective.
!
If this occurs, export the cartridge and load a
known good cartridge. In some cases, a
cartridge can be worn out, have a defective
Cartridge Memory, or have been formatted as
a Firmware Upgrade Cartridge.
!
Any cartridge that is suspected of being
defective or contaminated should NOT be
reused in any drive.
!
If the bad cartridge is a cleaning cartridge, it
might be expired.
The inventory labels the
cartridge Full instead of
showing its bar code
!
Verify that the label is properly applied. See
“Labeling and loading the tape cartridges.”
!
Verify that the label is not soiled.
The inventory process takes a
long time
Apply high-quality labels to all tape cartridges.
During the inventory process, the bar code reader
attempts to read the bar code on the cartridge or
the bar code on the back of the storage slot until it
identifies the cartridge or determines that the slot
is empty. The reader can usually identify a
properly-labeled cartridge the first time, while
determining that an unlabeled cartridge is in a
storage slot can take four times as long.
Cannot load the cleaning
cartridge.
Make sure you are using an Ultrium Universal
cleaning cartridge (see“Tape cartridges”).
Make sure the cleaning cartridge has not expired.
A cleaning cartridge will expire after 50 cleaning
cycles.
Contact your service representative.
Table 5-1. Problems
Problem Solution