Instruction Manual

Troubleshooting
M8701A / M8702A ACL Tape Library Installation and User’s Guide694636-001
5-6
Operation Problems
Both the Attention and
Cleaning LEDs are lit.
This is most likely caused by a dirty drive that
cannot read a tape and marks the tape invalid.
1. View the inventory with the RMI. Note the slots
that have tapes marked with !.
2. Remove any magazines that contain tapes
marked with !.
3. Remove the tapes that were marked with !.
4. Inspect each removed tape for damage, check
that the tape is compatible with the drive, and
ensure that it is not past its usage life. See
“Tape cartridges” on page 47. Discard any
tapes that are damaged or past their usage
life. Do not use cartridges that are
incompatible with the tape drive.
5. Reload the magazines with tapes that have
passed inspection and new tapes to replace
cartridges that did not pass inspection.
6. Replace the magazines.
7. Clean the tape drive.
A particular cartridge sets off
the cleaning light.
Check the cartridge for contamination by loose
debris.
A cartridge recently imported
from a different environment is
causing issues.
Media that is moved from one environment to
another can cause issues until it has acclimated to
the new conditions. A cartridge should be
acclimated for at least 24 hours before being used,
particularly if it has been stored at a substantially
different temperature or level of humidity than the
device.
The Attention LED is lit but
the Cleaning LED is not lit
after a cartridge load.
The ACL was unable to complete the requested
operation with the selected tape cartridge.
!
Use only cartridges that are compatible with
the drive type.
!
Use the correct type of cartridges for the
operation. For example, use a cleaning
cartridge for cleaning.
!
Make sure you are using an Ultrium Universal
cleaning cartridge.
Table 5-1. Problems
Problem Solution