Instruction Manual

Troubleshooting
M8701A / M8702A ACL Tape Library Installation and User’s Guide—694636-001
5-26
Warning Events
Drive Error Codes
Warning Events
Table 5-5. Drive Error Codes
Error Code Description
01 Drive broken
02 Temperature exceeds limit
03 Tape error
04 Cleaning cartridge is expired
05 Drive needs cleaning
06 Library lost communication with the drive
07 Warning that the tape is nearing its end of life
Table 5-6. Warning Event Codes
Event Code Description Details and Solution
51 Incompatible medium Verify that the cartridge and tape drive
generation are compatible.
52 All slots full; no movement
possible
Remove a cartridge from the device to make
a slot available for the move operation.
53 Wellness test: invalid test
setup
Load tapes in the four top-level corner slots.
58 Parity error
!
Retry the operation.
!
If the problem continues, contact
customer support.
59 Error log overflow
!
Retry the operation.
!
If the problem continues, contact
customer support.
60 Cleaning tape installed. Complete the cleaning process and retry the
operation.
61 Cleaning failure. Cleaning
process could not be
performed.
A data cartridge may have been loaded
instead of a cleaning cartridge.
!
Check cleaning tape and exchange if
necessary.
!
Retry the operation.
62 Cleaning tape expired. Exchange the cleaning tape.