Specifications

Table 5-2 Basic Low End Troubleshooting (continued)
ActionConditionStep
Nothing can be logged for this condition.
1. Examine the iLO MP logs for entries related to
processors, processor power modules, and shared
memory, and core I/O devices (see “Errors and error
logs” (page 65) for more details).
2. As a last resort, replace the server blade. This issue is
fixed when the UEFI menu appears on the system
console.
Cannot see UEFI prompt on system console. iLO
MP is running.
4b
Nothing can be logged for this condition.
1. Reinsert the boot disk into the drive bay
2. Search for the boot disk path using the UEFI shell
(map-r) command.
3. Examine the iLO MP logs for entries related to
processors, processor power modules, and shared
memory, and core I/O devices (see “Errors and error
logs” (page 65) for more details).
4. As a last resort, replace the server blade. This issue is
fixed when all boot paths are found.
Cannot find a boot disk. The iLO MP is running.4c
Nothing can be logged for this condition.
1. Examine the iLO MP logs for entries related to
processors, processor power modules, shared memory,
and core I/O devices (see “Errors and error logs”
(page 65) for more details). This issue is fixed when the
OS prompt appears on the system console.
Cannot see OS prompt on system console. iLO
MP is running.
5
NOTE: All events listed below are logged in both FPL and SEL unless otherwise noted. An event of alert level 2
or greater will be logged in both places, alert level 1 or 0 is logged in FPL only.
1. Ensure that the Scalable BladeLink is properly installed
and fully seated.
2. Check for bent connector pins on the Scalable
BladeLink
“POWER_FAIL_NO_SBL” - Power command
failed because no Scalable BladeLink is installed
6a
1. If the Scalable BladeLink was not removed, ensure
that is properly installed and fully seated.
2. Check for bent connector pins on the Scalable
BladeLink.
“SBL_REMOVED “ - Scalable BladeLink was
removed
6b
1. Ensure that the Scalable BladeLink is properly installed
and fully seated.
2. Check for bent connector pins on the Scalable
BladeLink.
“ILO_RST_REASON_SBL” - The iLO was reset
because the Scalable BladeLink was installed
(FPL only)
6c
1. Use the sysset command.
“SYSVARS_MISMATCH” - The system variable
stored on the Scalable BladeLink does not match
the system variable stored on the blade.
6d
1. Ensure that the Scalable BladeLink installed in the
correct slot and enclosure, see “Installing the Scaleable
BladeLink” (page 45)
2. Ensure that the Scalable BladeLink is properly installed
and fully seated.
3. Check for bent connector pins on the Scalable
BladeLink.
“SBL_DOMAIN_IMPROPER_SBL” - The
Scalable BladeLink currently installed is not
appropriate for the blade slot (even/odd) and
enclosure (c7000/c3000) being used
6e
62 Troubleshooting