Specifications
Table Of Contents
- HP Integrity BL860c Server Blade User Service Guide
- Contents
- About This Document
- 1 Overview
- 2 General Site Preparation Guidelines
- 3 Installing the Server Blade Into the Enclosure
- Safety Information
- Installation Sequence and Checklist
- Unpacking and Inspecting the Server Blade
- Installing Additional Components
- Installing and Powering On the Server Blade
- Accessing the Integrated Lights Out 2 Management Processor
- Configuring the iLO 2 MP
- Accessing EFI or the OS from iLO 2 MP
- Server Blade to Enclosure Interface
- LAN / NIC Configuration
- Configuring the HP 2 Internal Port SAS Host Bus Adapter
- Verify and Install the Latest Firmware
- 4 Booting and Shutting Down the Operating System
- 5 Troubleshooting
- Methodology
- Troubleshooting Tools
- Errors and Error Logs
- Supported Configurations
- Troubleshooting Processors/Memory/SBA
- Enclosure Information
- Cooling Subsystem
- Troubleshooting Communications Modules
- Troubleshooting Management Subsystem
- Firmware
- Troubleshooting the Server Interface (System Console)
- Troubleshooting the Environment
- Reporting Your Problems to HP
- 6 Removing and Replacing Components
- Service Tools Required
- Removing and Replacing a Hot-Plug SAS Disk Drive
- Preparing the Server Blade for Servicing
- Removing and Replacing the Server Blade from the Enclosure
- Removing and Replacing the Server Blade Access Panel
- Removing and Replacing Internal Components
- Removing and Replacing DIMMs
- Removing and Replacing a Processor
- Removing and Replacing the SAS Backplane
- Removing and Replacing the Front Display Assembly
- Removing and Replacing the Server Battery
- Removing and Replacing the Mezzanine Cards
- Removing and Replacing a Cache Module
- Removing and Replacing the Low Profile Battery Backed Write Cache (BBWC) Battery
- Removing and Replacing the Trusted Platform Module
- Removing and Replacing the System Board
- A Parts Information
- B Server Upgrades
- C Utilities
- NVRAM Backup Utility
- Extensible Firmware Interface
- EFI/POSSE Commands
- Specifying Parameters
- Using the Boot Option Maintenance Menu
- Integrated Lights Out 2 Management Processor
- Index
WBEM indication providers and EMS Hardware Monitors
Hardware monitors are available to monitor the following components (these monitors are distributed
free on the OE media):
• Chassis/Fans/Environment
• CPU monitor
• UPS monitor
• FC Hub monitor
• FC Switch monitor
• Memory monitor
• Core Electronics Components
• Disk drives
• Ha_disk_array
Errors and Error Logs
Event Log Definitions
Often the underlying root cause of an MCA event is captured by server blade or BMC firmware
in both the System Event Log (SEL) and Forward Progress Event Logs (FP). These errors are easily
matched with MCA events by their timestamps. For example, the loss of a processor VRM might
cause a processor fault. Decoding the MCA error logs would only identify the failed processor as
the most likely faulty FRU. Following are some important points to remember about events and
event logs:
• Event logs are the equivalent of the old chassis logs for status or error information output.
• Symbolic names are used in the source code; for example, MC_CACHE_CHECK.
• The hex code for each event log is 128 bits long with an architected format:
Some enumerated fields can be mapped to defined text strings.◦
◦ All can be displayed in hex, keyword, or text mode.
• Events are created by firmware or OS code, and are sent over the PDH bus to the BMC for
storage in either or both of the SEL and FP logs (HP-UX shows an I/O path for the BMC).
• The iLO 2 MP displays event logs: SEL events are sent over the IPMB, between the BMC and
the MP.
• Event logs are read back over the PDH bus by software (i.e., the IPMI driver or agent) for
storage on disk.
Event Log Usage
To consult the event logs:
1. Connect to the system console.
2. Enter Ctrl-B to access the MP Main Menu.
3. Enter the sl command to view event logs: System Event (E) and Forward Progress (F) logs
are useful to determine the context of an error.
98 Troubleshooting