Installing and upgrading to HP Insight Software 6.0 on Windows Server 2003 R2 MSCS for high availability

In the following two sections, the notation, [ICG: Step n], indicates that the step number below aligns

to Step n

in Section 2 of the ICG. Please remember that in cases of difference, the actions described

below are correct!

Install Insight software components on the primary system

1. Shutdown the secondary node. The Insight software installation process requires a reboot. If the

second cluster node is active, all resources will automatically failover to that node preventing a

clean installation.

2. [ICG: Step 1] On the primary system, log into Microsoft Windows as a user with administrator

privileges.

Note: Be sure to log in with the same account used to install the Microsoft SQL Server 2005

Enterprise Edition instance.

3. [ICG: Step 2] Insert HP Insight Software DVD #1 into the DVD drive. If the DVD has an AutoRun

feature, the End User License agreement appears. If AutoRun is not enabled on the primary

system, execute autorun.exe from the DVD root directory. Read the End User License agreement

and continue following the installation instructions.

4. [ICG: Step 3] Run the “Insight Software Advisor…” to confirm that all the installation requirements

are met. Select “Filter…” and then “Customize”. Select those products you will be installing.

Click “OK” and “Run Now”.

VERY IMPORTANT: Be sure to install any prerequisite .NET software BEFORE continuing with the HP

Insight Software installation. Allowing the HP Insight Software Installer to install .NET software during

the installation process will restart cluster services disrupting access to the shared disk resulting in an

unsuccessful installation.

5. [ICG: Step 4] When ready, select “Run Integrated Installer….” Use the “Customize” button to

select the desired products. Review the list of supported components in a cluster environment.

DO NOT select those components that are not supported in a clustered environment. Refer to

Table 1

for the list of Components supported in a highly available environment.

The following informational message box may appear and can be disregarded:

Figure 6: Insight Software Installer informational message

6. [ICG: Step 5] The Insight Software DVD #2 Selection screen appears when you are installing or

upgrading components or suites that reside on DVD #2. The items to be installed from this DVD

appear onscreen.