HP Virtual Connect Enterprise Manager 6.2 User Guide
Table Of Contents
- HP Virtual Connect Enterprise Manager 6.2 User Guide
- Table of Contents
- 1 Introduction
- 2 Installing and configuring VCEM
- 3 Managing VC Domains
- Requirements for adding a VC Domain to a VC Domain Group
- Mixed Virtual Connect firmware versions and compatibility in a VC Domain Group
- Virtual Connect 3.10 features that must be disabled in a VC Domain to be part of the VC Domain Group with Virtual Connect firmware 3.0x, 2.3x and 2.1x
- Virtual Connect 3.0x features that must be disabled in a VC Domain to be part of the VC Domain Group with Virtual Connect firmware 2.1x and 2.3x
- Virtual Connect 2.3x features that must be disabled in a VC Domain to be part of the VC Domain Group with Virtual Connect firmware 2.1x
- VC Domain tasks
- VCEM cabinet licensing
- Creating a VC Domain Group
- Adding a VC Domain to a VC Domain Group
- Removing a VC Domain from a VC Domain Group
- Working with multienclosure VC Domains
- VC Domain Maintenance
- Replicating VC Domain Group configurations to other VC Domains during VC Domain Maintenance
- Performing VC Domain Maintenance
- Backing up and restoring domain configurations through VC Domain Maintenance
- Changes in Virtual Connect Manager that might affect completing VC Domain Maintenance
- Working with HP Virtual Connect 8Gb Fibre Channel Module for c-Class BladeSystem
- Adding or removing remote enclosures from a multienclosure domain in VC Domain Maintenance
- Canceling a VC Domain Maintenance task
- Resynchronizing a VC Domain with Configuration Mismatch
- Requirements for adding a VC Domain to a VC Domain Group
- 4 Managing VC Domain groups
- Creating a VC Domain Group
- Maintaining a VC Domain from the VC Domain Groups page
- Canceling a VC Domain Group maintenance task
- Upgrading VC Domain Group firmware mode
- Deleting a VC Domain Group
- Adding or removing VC modules to VC Domain Group configuration
- Moving Ethernet networks (VLANs tagged) from one shared uplink to another
- Correlating VCEM operations in Systems Insight Manager and Virtual Connect logs
- 5 Managing server profiles
- Creating a server profile
- Configuring the target boot LUN
- Configuring multiple networks
- Configuring Network Port Speed
- Deleting a server profile
- Editing a server profile
- Assigning a server profile
- Unassigning a server profile
- Copying and assigning a server profile to a bay
- Moving a server profile
- Performing a VC Server Profile Failover
- 6 Managing enclosure bay assignments
- 7 Managing MAC and WWN addresses
- MAC Addresses
- Tracking individual MAC addresses
- Creating MAC exclusion ranges
- Deleting MAC exclusion ranges
- Reclaiming external MAC addresses
- Adding custom MAC address ranges
- Editing custom MAC address ranges
- Removing custom MAC address ranges
- WWN Addresses
- Tracking individual WWN addresses
- Creating WWN exclusion ranges
- Deleting WWN exclusion ranges
- Allocating WWN addresses
- Reclaiming external WWN addresses
- Adding custom WWN address ranges
- Editing custom WWN address ranges
- Deleting custom WWN address ranges
- 8 Working with Logical Serial Numbers
- 9 Tracking VCEM job status
- 10 Upgrading Virtual Connect firmware after VCEM is managing VC Domains
- 11 Removing an external manager account
- 12 Command Line Interface usage in VCEM
- 13 Troubleshooting VCEM
- MAC, WWN, and Serial Number management
- Adding or removing VC modules to VC Domain Group Configuration
- Unauthorized error when trying to access the VCEM home page
- A job appears with Failed status
- Enclosure has two Onboard Administrators, and one fails
- VCEM is prompting for Onboard Administrator credentials on a configured VC Domain
- Virtual Connect Manager does not accept Onboard Administrator credentials
- Unable to add VC Domain to a VC Domain Group
- Unable to add an unconfigured VC Domain to a VC Domain Group
- Cannot access VC Domain from Virtual Connect Manager after a data migration has been performed
- Cannot manage a VC Domain when VC module failover is taking place
- VC Domain displays Missing External Manager lock status
- VC Domain displays Configuration Mismatch status
- VC Domain displays Connectivity failure status
- Cannot resynchronize VC Domain that is in Configuration Mismatch state
- Operation fails to perform in the VC Domain or VC Domain Group under maintenance status
- Remove from VC Domain Group job is successful but with errors
- Resolving expired License status
- Resolving database operation errors
- Errors occur while loading VCEM pages
- Failed to execute VCEM operation because VC firmware not supported
- Creating a server profile or adding a VC Domain to a VC Domain Group fails
- Uninstalling VCEM
- Backing up and restoring VCEM
- No HP-predefined ranges for MAC and WWN addresses in VC Domain Groups
- Cannot change the MAC/WWN/Serial Number ranges in Virtual Connect Manager when there are server profiles
- VCEM database is inaccessible or irretrievable with no backup, or VCEM file systems are corrupt with no backup
- Enclosure has a hardware failure and must be replaced
- Replace VC modules in a VC Domain managed by VCEM
- Failover fails to initiate with an ERROR (30) - Could not initiate failover; nested exception is: java.net.SocketTimeoutException: Read timed out
- VC Profile Failover fails during Onboard Administrator replacement
- VCEM cannot power down ProLiant server model BL465 G1
- After a VC Domain is removed from a VC Domain Group in VCEM, a profile with external-managed status cannot be edited through Virtual Connect Manager
- Server profile edit operation fails when target server is powered on
- VC Domain status is "Mismatch Configuration" after cancel a VC Domain Maintenance operation fails
- Server profile job completed successfully but changes have not occurred
- Systems Insight Manager customizations for VCEM have not taken place
- After a server profile failover, some connections defined in the server profile are not functional
- Server profiles are not displaying physical port mapping and allocated bandwidth information
- VCEM page displays "Communication with the Systems Insight Manager server has been lost"
- VC Domain not discovered by Systems Insight Manager
- Create VC Domain Group or Add VC Domain to VC Domain Group operations fail and the message "An invalid boot LUN was entered. Check the storage arrays for the proper LUN number" appears
- Profile move, assign, or failover operations fail and the message "An invalid boot LUN was entered. Check the Storage arrays for the proper LUN number" appears
- VC Domain Maintenance operation fails when moving Ethernet networks (VLANs tagged) from a deleted shared uplink set to another
- 14 Support and other resources
- Glossary
- Index

13 Troubleshooting VCEM
IMPORTANT: VCEM 6.2 supports the Microsoft Internet Explorer 8 (IE8) browser, but the
underlying Virtual Connect Manager does not currently provide the same level of support. Using
IE8 to perform VCEM Domain Maintenance tasks that access Virtual Connect Manager might result
in failed or incomplete operations. HP recommends Microsoft Internet Explorer 7 (IE7) or Firefox
3.0 or 3.5 as the preferred browsers for use with VCEM. For a list of browsers supported by Virtual
Connect Manager, see the HP Virtual Connect for c-Class BladeSystem User Guide.
When you are upgrading to a new and different CMS, or are moving to a 64-bit CMS, you might
need to migrate your data by using the Systems Insight Manager data migration tool. If you are
upgrading to a new version of VCEM on the same CMS, data migration with the Systems Insight
Manager data migration tool is not necessary. For more information, see the Data migration of
an existing MS Windows CMS to a new Insight Software 6.0 system white paper on the Systems
Insight Manager Information Library at http://h18013.www1.hp.com/products/servers/
management/hpsim/infolibrary.html?jumpid=reg_R1002_USEN#b3.
MAC, WWN, and Serial Number management
You must verify that VC Domains within a network have unique MAC addresses, WWN addresses,
and serial numbers. Adding a VC Domain to a VC Domain Group or creating a VC Domain Group
does not verify that the profiles in a VC Domain use MAC or WWN addresses allocated in the
VCEM external address pool. You can overwrite the external addresses to become in use status.
To prevent external addresses from use in VCEM, add the addresses to the exclusion addresses
pool. If you plan to add the VC Domain back to VCEM, then you must also remove these addresses
from the exclusion addresses pool.
Adding or removing VC modules to VC Domain Group Configuration
To add or remove VC modules to all VC Domains managed by a VC Domain Group:
1. Go to VCEM, click the VC Domain Groups tab, select the desired VC Domain Group where
you want to add or remove VC modules, and then click Delete. For more information, see
the HP Virtual Connect Enterprise Manager User Guide.
2. For each VC Domain released from the VC Domain Group, insert or remove VC modules in
the corresponding enclosure, and perform the necessary domain, network, and storage
configuration changes in the Virtual Connect Manager user interface.
Before VC module removal, remove the VC module uplink ports from all existing Network or
Shared Uplink settings from VC Domain configuration.
For VC module removal, from the VC Manager user interface, click Hardware
Overview→Enclosure_Name→Interconnect Bays, select the VC module at the bay you
want to remove, then click Remove from Domain.
3. Return to VCEM, click the VC Domain Groups tab, and click New. For more information about
creating a VC Domain Group, see the HP Virtual Connect Enterprise Manager User Guide.
At step 1 of the creating a VC Domain Group procedure, select the VC Domains to add to
the new VC Domain Group. Wait until the job operation is completed. As a result, the new
VC Domain Group created contains an updated configuration reflecting the new VC modules.
MAC, WWN, and Serial Number management 101