HP Insight Management 7.3 DMT White Paper

Technical White Paper | HP Insight Management 7.3

Where

MAX_GET_CONNECTION_RETRIES = maximum number of attempts to get a valid database

connection. The current default value is 10.

SLEEP_TIME_BETWEEN_RETRIES = maximum amount of time to wait between attempts. In

other words, the program randomly waits from 0 to SLEEP_TIME_BETWEEN_RETRIES

milliseconds. The current default time is 10000 milliseconds.

Consider trying higher configuration values, like the following:

MAX_GET_CONNECTION_RETRIES=20

SLEEP_TIME_BETWEEN_RETRIES=30000

Those configurations might increase the time to execute the export operation but will increase

the success chance to get a valid database connection.

Scenario 3: An export error for one or more plug-ins occurs

c:\mxexport

Warning! Export is not completely successful. Some errors are

bypassed forcibly.

The exported data file is C:/Program Files/HP/Systems Insight

Manager/data/configdata-export\Products.zip.

Solution

Save the console output to a *.txt file and call support.

Scenario 4: The export or import includes all products, but only the HP SIM data is

required

When does this happen?

By default the data migration tool exports installed products using a set of XML configuration

files. The same applies to the import, on import both the export file and the set of installed

components is examined to pull the common set of data from the exported file.

Solution

You can import only Systems Insight Manager data, or export only HP SIM data. To do this,

navigate to the installation directory and locate the config\migration folder. Delete (or

move to a new location) all XML files except the hpsim_migrate.xml file on both the source

and target CMS systems.

Scenario 5: Invalid drive specification error message

Verify the following:

1. Ensure the SQL service account is configured to run as a domain user or administrator

user.

2. On the target CMS, ensure permissions are set on folder <SIM Install

Path>\Systems Insight Manager\data\configdata-import to full

control for authenticated users.