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Table of Contents

1 HP Insight Diagnostics overview...................................................................................7

HP Insight Diagnostics editions.............................................................................................................7

Key features and benefits.......................................................................................................................7

Theory of operation................................................................................................................................7

System requirements..............................................................................................................................8

2 Getting started................................................................................................................9

Installing the Online Edition..................................................................................................................9

Removing the HP Server Utility........................................................................................................9

Removing the HP Survey Utility for Windows®........................................................................9

Removing the HP Survey Utility for Linux.................................................................................9

Installing HP Insight Diagnostics for Windows Online Edition.......................................................9

Installing from the HP ProLiant Support Pack............................................................................9

Installing from the Smart Component.........................................................................................9

Installing HP Insight Diagnostics for Linux Online edition.............................................................9

Installing from the HP ProLiant Linux Support Pack.................................................................9

Installing from the Linux RPM Package Manager (RPM).........................................................10

Locating files..............................................................................................................................10

Starting the Online Edition...................................................................................................................10

Starting HP Insight Diagnostics for Windows Online Edition.......................................................10

Starting from the Windows Start menu.....................................................................................10

Starting from HP Systems Insight Manager..............................................................................10

Starting from the HP System Management Homepage.............................................................10

Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management

Homepage........................................................................................................................................11

Starting the Online Edition from a browser....................................................................................11

Modifying browser settings on a Linux server...............................................................................12

Starting the Online Edition from Microsoft Internet Explorer........................................................12

Starting the Online Edition from Firefox.........................................................................................12

Using the Online Edition from a command line.............................................................................13

Using Insight Diagnostics Commands in Linux.............................................................................14

Using Insight Diagnostics Commands in Windows.......................................................................14

Starting the Offline Edition...................................................................................................................14

Starting from an HP SmartStart CD................................................................................................14

Starting from an HP Documentation CD........................................................................................15

3 Using HP Insight Diagnostics......................................................................................17

Using the Survey tab.............................................................................................................................17

Scheduling a survey.........................................................................................................................18

Saving survey configuration information.......................................................................................18

Deleting a survey session................................................................................................................18

Comparing configurations..............................................................................................................19

Using the Diagnose tab.........................................................................................................................20

Using the Test tab (HP Insight Diagnostics Offline Edition only)........................................................21

Running a Quick Test......................................................................................................................21

Running a Complete Test................................................................................................................22

Running a Custom Test...................................................................................................................23

Using the Status tab..............................................................................................................................24

Viewing Diagnose test status...........................................................................................................24

Table of Contents 3