Instruction Manual

Generating a Static Analysis Report...................................................................................................30
Generating an SQL queries list.....................................................................................................30
Sample performance management Static Analysis report.......................................................................30
System Summary report.........................................................................................................................31
Generating a System Summary Report................................................................................................31
Generating an SQL queries list.....................................................................................................32
Sample performance management System Summary report...................................................................32
System Summary report for a server .............................................................................................32
System Summary report for a VMware ESX Host ............................................................................33
System Summary report for a VM Guest........................................................................................34
CSV File Generator report......................................................................................................................35
Generating a CSV File Generator Report............................................................................................35
Generating an SQL queries list.....................................................................................................35
Sample performance management CSV file.........................................................................................35
Server Availability report........................................................................................................................36
Generating a Server Availability Report..............................................................................................36
Generating an SQL queries list.....................................................................................................37
Sample performance management Server Availability report.................................................................37
Insight Control performance management measurement categories..............................................................37
Servers...........................................................................................................................................37
Servers with VMware, Hyper-V or VMHost...........................................................................................38
VM guest........................................................................................................................................38
Smart Array controllers.....................................................................................................................38
Smart Array logical drives.................................................................................................................38
SCSI buses attached to Smart Array controllers....................................................................................39
Fibre Channel host bus adapters........................................................................................................39
Fibre Channel enclosures..................................................................................................................39
SCSI adapters.................................................................................................................................39
SCSI buses attached to SCSI adapters................................................................................................39
SCSI drives attached to SCSI adapters................................................................................................40
IDE controllers.................................................................................................................................40
Network adapters............................................................................................................................40
Host buses......................................................................................................................................40
Overall performance management performance........................................................................................40
6 Troubleshooting .......................................................................................43
Overview.............................................................................................................................................43
Insight Control performance management installation and uninstallation issues..............................................43
Systems Insight Manager integration issues...............................................................................................43
Insight Control performance management licensing and monitoring administration issues...............................44
Insight Control performance management component issues.......................................................................45
Windows Server 2003/2008 issues.......................................................................................................45
Internet Explorer issues...........................................................................................................................46
Support and other resources.........................................................................49
Information to collect before contacting HP...............................................................................................49
How to contact HP................................................................................................................................49
Registering for software technical support and update service.....................................................................49
How to use your software technical support and update service.............................................................49
Warranty information.......................................................................................................................49
HP authorized resellers...........................................................................................................................50
Documentation feedback........................................................................................................................50
New and changed information in this edition...........................................................................................50
Related information...............................................................................................................................50
Typographic conventions........................................................................................................................50
A Measurement parameter matrix..................................................................53
4 Table of Contents