Software for Linux Owner's manual
Virtual machine status is not updated
Virtual machine status might not be updated because virtual machine management cannot communicate
with the Systems Insight Manager database. Restart virtual machine management service to resolve this issue.
Virtual machine guest information becomes inaccessible from virtual machine
management
Virtual machine guest information might become inaccessible from virtual machine management after a
period of time. To resolve this issue, run Identify Systems on the virtual machine host that is hosting the virtual
machine guest by clicking Options→Identify Systems.
A virtual machine host appears in virtual machine management multiple times
The virtual machine host might appear twice in virtual machine management: once licensed and once
unlicensed.
If this issue occurs, unregister the unlicensed host.
Live Move fails after SAN move
If a SAN move is performed with VMware vCenter Server managing the source and target hosts, then a
duplicate entry is created in VMware vCenter Server after the migration complete. An attempt to perform a
Live Move fails with the following error:
Live Move of VM [Virtual machine name] to [source virtual machine]. Live move
in progress Live move VM failed. VM changed state before it could be migrated.
To resolve this issue, delete the duplicate computer name from VMware vCenter Server, and then perform
the Live Move again.
Virtual machine host experiences extremely slow response time
If the virtual machine host on VMware ESX Servers is experiencing an extremely slow response time, then
increase the processor or memory resources for the operating system.
For more information on increasing operating system resources, see the VMware ESX Server manual at
http://www.vmware.com.
Insight Control virtual machine management demo licensing
A virtual machine host does not use a demo key if a purchased virtual machine management license key is
present.
If the same backup is restored multiple times, then the Restore Virtual Machine from
backup operation fails
If the same backup is restored multiple times to different locations on the same virtual machine host, the
Restore Virtual Machine from Backup operation might fail. To resolve this issue, before selecting Restore
Virtual Machine from Backup function from the Systems Insight Manager toolbar, unregister or delete the
virtual machine guest that was restored earlier using the same backup from the virtual machine host.
Recovery of virtual machine fails with incompatible hardware configurations
The hardware and configuration of an alternate virtual machine host must be compatible with the source
host. The hosts involved should have similar CPU types and speed, plus a compatible CPU family for a
successful recovery of virtual machines.
An error occurs when you click Remote Desktop
When you click Remote Desktop in the HP SIM Host System page using Internet Explorer browser, the
following error might appear:
Internet Explorer cannot download e.rdp?hostname=<host IP> from <host>.
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