HP Insight Control Virtual Machine Management 6.
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Table of Contents 1 Introduction...............................................................................................9 Overview...............................................................................................................................................9 Infrastructure...........................................................................................................................................9 HP Systems Insight Manager console integration.............................
Handling automatic pre-failure events.................................................................................................28 Handling automatic pre-failure events using the vCenter Server DRS cluster enabled in the vCenter Server....28 Handling semi-automatic pre-failure events with the vCenter Server DRS cluster enabled in the vCenter Server............................................................................................................................................
7 Support and other resources......................................................................39 Information to collect before contacting HP...............................................................................................39 How to contact HP................................................................................................................................39 Registering for software technical support and update service............................................................
List of Tables 1-1 1-2 1-3 4-1 4-2 A-1 A-2 B-1 B-2 B-3 B-4 B-5 B-6 B-7 B-8 B-9 Virtual machine host icons displayed in the VM column........................................................................10 Virtual machine guest icons displayed in the VM column......................................................................11 vCenter Server status icons displayed in the VM column.......................................................................11 Icons and tasks..................................
1 Introduction Overview HP Insight Control virtual machine management adds virtual machine management capability within HP Systems Insight Manager version 6.0 or later.
The association between virtual machine hosts and guests appears in the System(s) list. To view additional details about virtual machine hosts and guests, in the System Name column, click an entry. The color-coded icons listed in the following tables indicate the status of the virtual machine hosts and guests. Table 1-1 Virtual machine host icons displayed in the VM column Icon Status The virtual machine host is licensed and is communicating with virtual machine management.
Table 1-2 Virtual machine guest icons displayed in the VM column Icon Status The virtual machine guest is associated with a licensed virtual machine host, and the guest is started. The virtual machine guest is associated with a licensed virtual machine host, but the host is not communicating with virtual machine management. The virtual machine guest is in a state that requires user attention. The virtual machine host is licensed but is not communicating with virtual machine management.
2 Key concepts Heterogeneous environment A heterogeneous environment hosts virtualization layers, such as VMware ESX, Hyper-V, and so on. Insight Control virtual machine management supports the heterogeneity by providing a uniform way to access and manage all the hypervisors. For information about the supported hypervisors, see the HP Insight Software Support Matrix available at: www.hp.com/go/insightcontrol/docs.
The handling pre-failure events feature is supported in the following virtual machines on shared storage: 14 • VMware ESX, where the ESX Host is enabled for VMotion. • Microsoft Hyper-V R2 servers, where the virtual machines are HA-enabled and powered on.
3 Initial setup Licensing Licensing virtual machine management through the HP Insight Control license manager NOTE: Insight Control virtual machine management 6.0 or later works only with Systems Insight Manager 6.0 or later. To add or deploy license keys, you must have Systems Insight Manager administrative rights. The standard procedure for licensing virtual machine management is to purchase and apply HP Insight Control licenses. For more information or to purchase licenses, see http://www.hp.
3. 4. Select the License Category you want to assign, and then click Assign License(s).... The Assign Licenses section appears. Select target systems, and then click Assign License Now. NOTE: You can hold the SHIFT key to select multiple systems. NOTE: A system presently or previously licensed with a demo key may not be re-licensed with another demo key.
Registering and unregistering Registering virtual machine hosts Methods of registering virtual machine hosts Register virtual machine hosts by performing one of the following: • Use the Configure and Repair Agent by clicking Configure→Configure or Repair Agents. • Click Configure→Virtual Machine→Register Virtual Machine Host. • Register virtual machine hosts manually. • Click Configure→Managed System Setup Wizard.
4. Register the virtual machine host: vmcli -registerAgent 5. On the node representing the virtual machine host, run the Identify Systems feature of Systems Insight Manager. Linux To manually register the virtual machine hosts in a Linux environment, follow these steps: 1. 2. 3. From an account with administrative privileges, sign in to Systems Insight Manager on the HP Systems Insight Manager CMS.
4 Using virtual machine management This chapter provides an overview of server virtualization management using the virtual machine management. You can perform all virtual machine management operations with either operator or administrator rights. Insight Control virtual machine management interface overview Insight Control virtual machine management provides central management and control for virtual machines hosted on Microsoft Hyper-V server, VMware ESX Server, or Xen on RHEL or SLES.
Table 4-1 Icons and tasks Icon Function Start/resume Shutdown/stop Pause Reset/restart The following tables list supported features for various virtualization layers. Table 4-2 Supported Insight Control virtual machine management features in various virtualization layers Features HP integrated ESXi / VMware ESX 4.1 1 HP integrated ESXi / VMware ESX 3.51 HP integrated ESXi / VMware ESX 4.
Configuring the polling frequency for virtual machine status checks Insight Control virtual machine management provides a configurable parameter, VMConfigRefreshRate. This parameter controls the frequency with which virtual machine management checks for changes in virtual machine configuration, such as number of NICs on the virtual machine, size of the hard disk, and so on. Configuration changes on the virtual machines are updated by virtual machine management. The default polling frequency is 5 seconds.
NOTE: For Microsoft Hyper-V R2 Server, the highly available virtual machines will be recovered by the Microsoft failover clustering feature in Microsoft Hyper-V. Setting up the recovery feature 1. 2. 3. In Systems Insight Manager create a CriticalVmHost collection based on the system health parameters. Set the alternate host for your virtual machines so that you have defined alternate hosts appropriately. Schedule the recovery of failed virtual machine hosts based on the collection and events.
Creating a CriticalVmHost collection 1. To create a new collection, from the left pane of the Systems Insight Manager screen, click Customize, and then click New. The New Collection screen appears. 2. 3. Select Choose members by attributes. Select the collection criteria as shown in the screen, and then save the collection as CriticalVmHost. VMware ESX Server Guest System page When using a VMware ESX Server, from the Guest System page, click Launch vCenter.
Performance information These sections list information displayed on the Performance tab of the System Page for virtual machine hosts and guests. • To determine virtual machine host capacity and virtual machine workload characteristics, use the performance information. • To create alerts and log messages based on user-selectable performance values, use the threshold settings. Performance color codes The color codes on the Performance page indicate the percentage of a resource that has been consumed.
5 Managing virtual machines Task: Taking backup of virtual machine management database You must perform a backup of the virtual machine management database to recover the configuration files/data in case the application crashes.
NOTE: The instructions given can be performed only with the Microsoft IE browser. The method to obtain certificates varies with different browsers and different platforms. To obtain certificates by using Microsoft internet explorer's certificate cache, perform these steps: 1. From Microsoft Internet Explorer, navigate to the VM Host/vCenter Server web server using the HTTPS protocol: https://servername. A security alert message is displayed with a warning regarding the certificate's certifying authority.
where, is the location of the certificate and is the IP address or host name of the server containing the certificate. 3. 3. Restart the virtual machine management service. Insight Control virtual machine management logs all user operations to custom log files located at \logs . For Windows CMS, you can log these events to the Windows events log file.
enters Systems Insight Manager. To track the status of Systems Insight Manager tasks, click Tasks & Logs→View Task Results. Prerequisites For the pre-failure events to work, you must have a system collection created in Systems Insight Manager. To create a system collection, perform the following: 1. 2. 3. 4. 5. 6. In the System and Event Collections panel, click Customize…. The Customize Collections page appears. Click New... to create a new collection. Select Choose members individually option.
1. 2. 3. 4. 5. 6. 7. Select Deploy→Virtual Machine→Handle Virtual Machine Host Prefailure Events. In the Step 1, Select the target events page, select the PreFailure Events collection that has been created. Click Apply. Click Add System Filters…. Select the Collection under Add filters by selecting from:. Select the system collection that has been created. Perform the steps to create a collection as described in Prerequisites. Click Apply, then click Next. The Step 2: Confirm Details Pagescreen appears.
To create a virtual machine guest backup, perform the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 30 On the HP Systems Insight Manager All Systems page, select the virtual machine guest to backup. Click Deploy→Virtual Machine→Backups→ Create Virtual Machine Backup. Verify the target system and click Next. Verify the source virtual machine details, and then review the resources of the available virtual machine hosts.
6 Troubleshooting Insight Control virtual machine management controls Virtual machine customization fails during template deployment During template deployment of VMs in case of Windows Hyper-v server 2008 R2 SP1, Windows Hyper-v server 2008 SP2 on Proliant servers, the virtual network manager fails to load the Hyper-v manager through the import and export methods. This causes failure of virtual machine customization and the IO service request. To resolve this issue, you must install HP NCU v 10.
Insight Control virtual machine management does not display the system name, system IP address, and operating system Insight Control virtual machine management obtains the system name, IP address, and operating system information from Systems Insight Manager. If the correct system name, IP address, and operating system name do not appear in virtual machine management, then verify that the virtual machine guest has been discovered by Systems Insight Manager.
Virtual machine status is not updated Virtual machine status might not be updated because virtual machine management cannot communicate with the Systems Insight Manager database. Restart virtual machine management service to resolve this issue. Virtual machine guest information becomes inaccessible from virtual machine management Virtual machine guest information might become inaccessible from virtual machine management after a period of time.
Displaying Remote Desktop for the virtual machine requires the file remote.rdp to be downloaded. If the Internet options are set to disable download of files, then this error occurs. To resolve this issue: 1. 2. 3. From the Internet Explorer browser, select Tools→Internet Options→Advanced. Clear the Do not save encrypted pages to disk option. Click Apply. Insight Control virtual machine management functions Stop VM task does not perform as expected on Xen on RHEL 5.
Handle virtual machine host prefailure events task does not progress For VMware ESX 3.x or VMware ESX 3.x hosts, when Deploy→Virtual Machine→Handle VM Host Prefailure Events is selected, the virtual machine host is placed into maintenance mode in VMware vCenter Server. To enter maintenance mode, all virtual machines must be powered down or migrated to other virtual machine hosts. Manual intervention might be required to complete this task.
Check whether domain credentials are provided in system sign-in credentials of Systems Insight Manager credentials settings, and the Microsoft Hyper-V server host is registered properly. If the credentials are not entered, enter them in the system sign-in credentials of Systems Insight Manager credentials settings and re-register the Microsoft Hyper-V server host.
3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. On the System page of Systems Insight Manager CMS, verify that WBEM is listed in the Product Description>Management Protocols box. On the virtual machine guest, select Services, and then verify that WMI service is listed and started. From the HP Systems Insight Manager CMS Control Panel, select Add or Remove Programs, and then verify that Pegasus WMI Mapper 2.7 is installed.
Additional resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems, and a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance. To obtain the guide, see any of the following sources, and then select the HP ProLiant Servers Troubleshooting Guide. 38 • The server-specific Documentation CD • The Business Support Center at http://www.hp.com/support.
7 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP U
HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://welcome.hp.com/country/us/en/wwcontact.html Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to: docsfeedback@hp.
| ... WARNING CAUTION IMPORTANT NOTE TIP The character that separates items in a linear list of choices. Indicates that the preceding element can be repeated one or more times. An alert that calls attention to important information that, if not understood or followed, results in personal injury. An alert that calls attention to important information that, if not understood or followed, results in data loss, data corruption, or damage to hardware or software.
A Virtual machine events Viewing virtual machine events To view all events related to virtual machine management, expand the Events→Shared directory in the left pane of the Systems Insight Manager console. Expand All Insight Control virtual machine management Events. To view events for a particular virtual machine host or guest, click the host or guest in the Systems Insight Manager console, and then click the Events tab. To view details about a specific event, click the Event Type entry.
Event type Description Abort Virtual Machine Copy Insight Control virtual machine management did not complete copying a virtual machine. Finish Virtual Machine Copy Insight Control virtual machine management has finished copying a virtual machine. Virtual Machine Suspend The virtual machine has suspended information. Virtual Machine Shutdown The virtual machine has shutdown information. Virtual Machine Move The virtual machine has moved information.
Event type Description Drs Exited Standby Mode Event Set the node attribute to enable its monitoring by Systems Insight Manager. Exit Standby Mode Failed Event This event is received when you manually power on the host that is in Standby mode. Insight Control virtual machine management does not listen to this event. Drs Exit Standby Mode Failed Event Set the node attribute to enable its monitoring by Systems Insight Manager only if the node monitoring is suspended for that host.
Event type Description VmRelocatedEvent This event records the completion of virtual machine relocation. VmRemovedEvent This event records a virtual machine removed from vCenter management. VmRenamedEvent This event records the renaming of a virtual machine. VmResourcePoolMovedEvent This event records when a virtual machine is moved from one resource pool to another. VmResourceReallocatedEvent This event records a change in resource allocation of a virtual machine.
Event type Description vmmStop This event records virtual machine stop information. vmmSuspend This event records virtual machne suspend information. vmmBackup This event records virtual machine backup information vmmCopy This event records virtual machine copy information vmmCreateTemplate This event records virtual machine create template information. vmmDeployTemplate This event records virtual machine deploy template information.
Event type Description vmmRemove A virtual machine has been removed. vmmAbortCopy Insight Control virtual machine management did not complete copying a virtual machine. vmmFinishCopy Insight Control virtual machine management has finished copying a virtual machine. vmmBeginCopy Insight Control virtual machine management has begun copying a virtual machine. vmmAbortMove Insight Control virtual machine management did not complete moving a virtual machine.
B Error messages The following tables contain error messages that might appear when performing certain menu selections from Systems Insight Manager. To view the table displaying the error message, cause, and solution, press CTRL, and then click a menu selection. Table B-1 Configure→Virtual Machine→Register Virtual Machine Error message Cause No, View Details.
Table B-3 Deploy→ Virtual Machine→ Move Virtual Machine Error message Cause No, View Details. When you click View Details, the following message appears: The machine selected has not been discovered To run Identify system: as a server by Systems Insight Manager. 1. Select the Windows virtual machine host. Unknown or unmanaged appears on the 2. Select Options→Identify System. Systems Insight Manager System Page.
Error message Cause Solution No, not allowed by tool definition. The machine selected has not been discovered To run Identify system: as a server by Systems Insight Manager. 1. Select the Windows virtual machine host. Unknown or unmanaged appears on the 2. Select Options→Identify System. Systems Insight Manager System Page. For more information, see the HP Systems Insight Manager User Guide.
Table B-7 Configure→ Virtual Machine→ Unregister Virtual Machine Host Error message Cause No, View Details. When you click View Details, the following message appears: The machine selected has not been discovered To run Identify system: as a server by Systems Insight Manager. 1. Select the Windows virtual machine host. Unknown or unmanaged appears on the 2. Select Options→Identify System. Systems Insight Manager System Page.
Table B-9 Configure→ Virtual Machine→ Set Performance Thresholds Error message Cause No, View Details. When you click View Details, the following message appears: The machine selected has not been discovered To run Identify system: as a server by Systems Insight Manager. 1. Select the Windows virtual machine host. Unknown or unmanaged appears on the 2. Select Options→Identify System. Systems Insight Manager System Page.
Glossary CMS Systems Insight Manager Central Management Server. guest operating system A distinct operating system instance running in a virtual machine. host operating system An operating system that is the foundation for a virtual machine. hypervisor A hypervisor allows multiple operating systems to run concurrently on a host computer. Examples of hypervisors are VMware ESX, Hyper-V, and so on. legacy operating systems An older operating system, often incompatible with current hardware.
Index A accessing System Page, 19 adding licenses, 15 agentless management, 11 B blank page appears when launching virtual machine management from Systems Insight Manager, 32 C central management server retiring, 37 uninstalling, 37 CMS (see central management server) color codes, performance, 24 components, virtual machine management, 9 configuration SNMP properties, 36 troubleshooting, 38 configuring polling frequency for virtual machine status checks, 21 WMI Mapper proxy, 16 controls, Insight Control v
recovery failed hosts, 21 setting up feature, 22 registering virtual machine hosts, 17 virtual machine hosts using CRA, 17 virtual machine hosts using menu, 17 Remote Desktop error occurs when clicked, 33 restoring using a backup fails, 33 retiring CMS, 37 S server re-entering serial number, 37 setting up recovery feature, 22 slow response time on virtual machine host, 33 SNMP properties, 36 status column icons, 9 support how to contact HP, 39 warranty information, 39 system information not displayed, 32 S
configuring on a Microsoft Cluster Server, 16 virtual machines polling frequency, 21 status is not updating, 33 VM column, virtual machine management, 9 VMware ESX Server Guest System page, 23 W WMI Mapper proxy, configuring, 16 59