HPjmeter 4.3 Release Notes and Installation Guide

Installation Troubleshooting

• The HPjmeter installer does not include its own Java runtime. Instead, during installation, the

installer locates a Java runtime that is appropriate for running the console, and embeds the

path to that JRE into the listed scripts.

HPjmeter fails to start if you move or delete the JRE after you install.

To fix this problem, you can make either of these changes:

◦ Reinstall a JRE in the expected location specified in the HPjmeter scripts.

◦ Edit the HPjmeter scripts to specify the path to an existing JRE.

The scripts containing the path to the JRE are in the location defined by JM_JAVA_HOME

in the bin/ directory. These are the scripts:

– hpjmeter - Runs the HPjmeter GUI console.

– run_simple_jvmagent - Runs a simple Java program together with the HPjmeter

JVM agent.

– setup_jvmagent_environment- Displays a sample command line for starting

Java with the JVM agent.

• If you have problems installing the HPjmeter console, you can gather additional information

by adding command-line options to the installation process:

1. Examine the installation’s log file—A log file is automatically created as part of the

installation process. Assuming that you used the defaults suggested by the installation

wizard, the following are examples of where the log file can be found:

◦ On Windows:

C:\Program

Files\HPjmeter\_HPjmeter_installation\Logs\HPjmeter_Install_<date>

.log

◦ On Linux:

/opt/HPjmeter/_HPjmeter_installation/Logs/HPjmeter_Install_<date>.log

2. Execute the installation with a specific Java version—

[sh] hpjmeter_console_4.3.00.00_*_setup[.exe|.sh] LAX_VM <path to

Java>

◦ For a Windows system, because there can be spaces in directory names, you are

required to add quotes around the file name. Depending on the version and

installation of Java, an example on Windows might be,

hpjmeter_console_4.3.00.00_windows_setup.exe LAX_VM

“C:\Program Files\Java\jdk1.6.0_37\jre\bin\java.exe”

◦ Depending on the version and installation of Java, an example on Linux might be,

$ sh hpjmeter_console_4.3.00.00_linux_setup.sh LAX_VM

/usr/java/jdk1.7.0_10/bin/java

Installation Troubleshooting 17