HP StorageWorks Disk Array XP operating system configuration guide for OpenVMS XP24000, XP12000, XP10000, v01 (A5951-96136, June 2007)

Table 4 Error conditions
Recommended actionError condition
Verify the following:The logical devices are not recognized by the host.
• The host mode is set correctly for the XP array. See
“Setting the host mode for the disk array ports” on page 14.
• The CU is between 0–31, AND LDEV is between
0–255.
• The READY indicator lights on the disk array are ON.
• The topology is set correctly for the HBA and that the
Fibre Channel cables are properly connected.
Check the status information LEDs for the HBA, the status
LEDs, and other information Fibre Channel switch and
the XP array.
Check zoning on the switch. See
“Verifying disk array device recognition” on page 20.
Verify that the disk array logical devices are correctly
formatted. See
“Configuring disk array devices” on page 20.
Physical volumes cannot be created.
Verify that the volume capacity for OPEN-x volumes is
not greater than the maximum capacity allowed. See
“Disk array supported emulations” on page 27.
Verify that the capacity of the volume group is not less
than the total capacity of the partitioned logical volume.
Logical volumes cannot be created.
Contact HP.The disk array responds “Not Ready” or the disk
array has displayed “Not Ready” and timed out.
Check the HBA and make sure it was installed properly
according to the HBA manufacturer's instructions.
Check the HBA topology. It should be set to fabric.
The host does not boot up.
Verify that the HBA is supported by the version of the
host operating system and the required minimum ECO
kits are installed. ECO kits for HP products are available
online from h
ttp://www.itrc.hp.com
The HBA is not configured by the host on bootup.
Check the HBA and make sure it was installed properly.
Verify that the topology is set correctly for the HBA and
that the Fibre Channel cables are properly connected.
Check the status information LEDs for the HBA, the status
LEDs, and other information Fibre Channel switch and
the XP array.
Check the zoning on the switch.
Verify that the disk array host mode is set correctly. The
host mode setting for OpenVMS is 05.
Storage is not seen on the adapter by the console
program before boot, or on the host after boot.
Calling the HP support center
If you are unable to resolve an error condition, contact the HP support center for assistance.
Troubleshooting24