HP StorageWorks Hardware Providers VDS/VSS Installation Guide (T1634-96097, December 2010)

Disabling auto discovery .............................................................................................. 35
Setting command device authentication credentials .......................................................... 38
Setting VDS options ..................................................................................................... 40
Setting VSS options ...................................................................................................... 40
Upgrading the HP P9000 hardware providers ....................................................................... 45
Removing the HP P9000 hardware providers ......................................................................... 45
Removing the HP hardware providers using Windows ....................................................... 46
Removing the HP hardware provider using the P9000 hardware provider installer ................ 46
4 Troubleshooting the HP hardware providers ......................................... 47
Troubleshooting the HP hardware providers (EVA and P9000) ........................................................ 47
VDS/VSS HP hardware providers will not install .................................................................... 47
VDS disk array management not working .............................................................................. 47
VSS volume copying not working ......................................................................................... 48
VSS copies intermittently fail or time out ................................................................................ 49
VSS or VDS operation fails ................................................................................................. 50
Shadow copy creation fails (event ID 1514) .......................................................................... 50
Error messages .................................................................................................................. 50
VDS error messages ..................................................................................................... 50
VSS error messages ..................................................................................................... 56
Troubleshooting the HP hardware providers (EVA only) .................................................................. 58
Command View EVA authentication failure ............................................................................ 58
Cannot create Vraid6 LUNs ................................................................................................. 58
Troubleshooting the HP hardware providers (P9000 only) ............................................................... 58
Event log messages ........................................................................................................... 58
5 Support and other resources .............................................................. 65
Related documentation .............................................................................................................. 65
HP technical support ................................................................................................................. 65
Subscription service .................................................................................................................. 65
HP websites ............................................................................................................................. 66
Documentation feedback ........................................................................................................... 66
Glossary ............................................................................................ 67
Index ................................................................................................. 69
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