HP XP P9000 Business Continuity Manager User Guide (T5253-96086, November 2013)

Format.......................................................................................................................710
Operands..................................................................................................................711
Example....................................................................................................................711
Displaying or changing the log output level..............................................................................711
Displaying the log output level...........................................................................................711
Format.......................................................................................................................711
Operands..................................................................................................................711
Example....................................................................................................................711
Changing the log output level............................................................................................712
Format.......................................................................................................................712
Operands..................................................................................................................712
Example....................................................................................................................712
Notes on updating configuration files......................................................................................713
Working around site errors and host failures............................................................................713
Error types and error information handling...............................................................................713
When Business Continuity Manager agent cannot be started.................................................715
When information obtained from Business Continuity Manager agent is not updated................717
12 Troubleshooting....................................................................................718
Troubleshooting Failures........................................................................................................718
Error Notification..................................................................................................................718
Performance Monitor.............................................................................................................719
Trace Output Method............................................................................................................719
Collecting Logs.....................................................................................................................720
Log Types........................................................................................................................720
Setting the Business Continuity Manager Log Output Destination............................................720
System Logger Service Setup.............................................................................................721
Defining a Log Stream.................................................................................................722
Which Parameters to Specify for a Log Stream Definition..................................................722
Planning a DASD Log Dataset.......................................................................................724
Deleting a Log Stream.................................................................................................724
Confirming a Log Stream..............................................................................................725
Business Continuity Manager Log Output Method................................................................725
Using System Logger Service........................................................................................725
Not Using System Logger Service..................................................................................725
Business Continuity Manager Log Data Formats..............................................................727
Business Continuity Manager Log Data Output Tool..............................................................727
Specifying Log Data Conditions....................................................................................728
Example JCL...............................................................................................................729
Error Processing..........................................................................................................729
Data Format...............................................................................................................729
ISPF Log Data..................................................................................................................730
CLI command-execution logs.............................................................................................730
Using the ISPF Editor...................................................................................................731
Using a Script for Retrieval...........................................................................................732
HyperSwap Completion Detection...........................................................................................733
Recovering from a Failure......................................................................................................733
Recovering a Command Device After an LDEV Blockage.......................................................733
Recovering a Command Device After a Power Outage..........................................................733
Recovering a Log Dataset After Logs are Full........................................................................733
Performing Operations When a Failure Occurs for a Volume in a Copy Group........................734
Recovering from a Cnt Ac-J Z Failure...................................................................................734
Types of Failures.........................................................................................................735
Recovering from Failures during Failovers and PSOFF/Cut Power.......................................735
Recovering from Other Types of Failures.........................................................................737
18 Contents