HP P9000 Business Continuity Manager User Guide

Troubleshooting procedures provided by BCM Monitor

This section describes the troubleshooting procedures provided by BCM Monitor.

Logs Collected by BCM Monitor

Table 91 (page 527) shows the different log types, the information collected for each log type, and

the output locations for each log type.

Table 91 Logs collected in the Business Continuity Manager Monitor

Output LocationCollected InformationLog Type

SYSTSPRT or the consoleBusiness Continuity Manager Monitor

log

• Startup messages

• Monitoring action messages

• Monitoring result messages

• Stopping messages

Same as Business Continuity Manager

Business Continuity Manager log

Same as Business Continuity Manager

1, 2

CLI command execution log

For details on logs collected by Business Continuity Manager, see “Log Types” (page 556).

In Business Continuity Manager Monitor, logs are not collected by using the YKQUERY command, which is used to obtain

the statuses for cycles, nor by using the YKEWAIT command, which is the command used before a CLI command is

issued.

When a Business Continuity Manager Monitor Instance Cannot Be Started

Table 92 (page 527) lists the events and actions to take when a Business Continuity Manager

Monitor is unable to start. In the Event column, go down in the order listed and locate the first

description that matches the event that is occurring, and then use the action in the Action column

to solve the problem.

Table 92 Events and actions to be taken when a Business Continuity Manager Monitor cannot be

started

ActionEvent

Check the region size of Business

Continuity Manager Monitor, and then

Business Continuity Manager Monitor terminates abnormally with a system

completion code 878.

restart Business Continuity Manager

Monitor.

Make sure that the SYSTSPRT DD