HP XP P9000 Performance Advisor v6.0 Software Troubleshooting and FAQs Guide

After installing HP XP P9000 Performance Advisor on the management station, you have to complete
the host agents installation. Only then, you will be able to view the host agent records in the Host
Information table (Array View+Host Information tab). For more information on downloading and
installing HP XP P9000 Performance Advisor host agents, see the HP XP P9000 Performance
Advisor Software Installation Guide.
I have a management station, where I have installed the HP XP P9000 Performance Advisor
application and also the database on the same drive. Is it possible to move the database from the
current location to another drive location on the same management station?
No. It is not possible to move the Oracle database files from one drive location to another on the
same management station without interrupting the current setup of HP XP P9000 Performance
Advisor. However, if you are using a pre-v3.5 version, it is still possible to move the database from
one drive location to another on the same management station.
To move an Oracle database from one drive location to another, following is the suggested
workaround:
1. Initiate a backup of the complete HP XP P9000 Performance Advisor database using the
Backup Utility.
2. Remove the current version of HP XP P9000 Performance Advisor.
3. Install the current version of HP XP P9000 Performance Advisor again.
4. Select a different drive location for the HP XP P9000 Performance Advisor database.
5. Restore all the data using the Backup Utility.
Can I copy the HP XP P9000 Performance Advisor database before removing the application, so
that the same database can be restored after the installation is complete? In addition, how can I
ensure that HP XP P9000 Performance Advisor restores data from the folder that I specify?
From v3.5 onwards, copying database and pasting it onto a management station is not valid and
does not result in restoring the database. To backup and restore the database, you can do the
following:
1. Archive performance data for the XP and P9000 disk arrays using the database archival
functionality and later import the data back onto the same management station or another
management station where HP XP P9000 Performance Advisor is newly installed.
2. Backup the data using the Backup Utility and later restore that data onto the same management
station or another management station where HP XP P9000 Performance Advisor is newly
installed.
NOTE: Ensure that the HP XP P9000 Performance Advisor versions on both the source and target
management stations are the same.
For more information on archiving and importing data, or using the Backup utility, see the HP XP
P9000 Performance Advisor Software User Guide.
After removing Performance Advisor v3.4.1 on the management station, I did not delete the HPSS
folder and started with the v4.5 installation. After the installation completed, I am not able to log
into Performance Advisor. Why?
As you did not delete the HPSS folder when you removed v3.4.1 and later installed v4.5, the
HPSS folder will contain both SOLID and Oracle files. Remove v4.5, delete the HPSS folder
manually, and reinstall v4.5 on the management station.
Configuration FAQs
Following are the configuration FAQs:
Configuration FAQs 75