HP XP P9000 Performance Advisor v6.0 Software Troubleshooting and FAQs Guide

Table 2 Configuration and usage error messages (continued)
SolutionError messageScenario
1. Create VVols in the P9000 disk array
and attach those VVols to the Smart or
the ThP pool.
2. Perform the configuration data collection
for your P9000 disk array.
3. In the Array View node, select your
P9000 disk array and click Pools to
view the Smart and ThP pools data.
Click the status icon displayed in the top
left corner of the chart window title pane
to refresh the chart.
If chart is not loaded, try to refresh by
clicking here.
If the selected chart is not able to render
properly and the data points are not
displayed in the Chart window.
Establish a connection between the P9000
disk array and HP XP P9000 Performance
HP XP P9000 Performance Advisor has
detected that P9000 disk array is currently
If the P9000 disk array that you selected
in P9000 Remote Web Console is not
Advisor through a host agent. Perform onenot in its list of monitored disk arrays. Themonitored by HP XP P9000 Performance
Advisor. round of configuration and at least twoP9000 disk array must be monitored by
rounds of performance data collection forHP XP P9000 Performance Advisor to
accept requests. the disk array before viewing the
component details. For more information
on configuration and performance data
collection, see the HP XP P9000
Performance Advisor Software User Guide.
For document download location, see
“Related information” (page 83).
Select a component (example: Parity
Group, MP Blade Processor) in P9000
HP XP P9000 Performance Advisor has
detected that a component is not selected
to display data.
If a component is not selected from the
Components list for a particular P9000
disk array in P9000 Remote Web
Console.
Remote Web Console to view the
corresponding performance data in HP XP
P9000 Performance Advisor. For more
information on selecting and viewing the
component data, see the section on
“Launching HP XP P9000 Performance
Advisor from P9000 Remote Web Console”
in the HP XP P9000 Performance Advisor
Software User Guide. For document
download location, see “Related
information” (page 83).
Add the string 127.0.0.1 <machine
name> localhost.localdomain
localhost to the /etc/hosts file.
HostAgent failed to start:
nl
See the log files
“/opt/xppa/hostagent/log/HostAgentDebugOut.log”
HA service is not starting on a Linux host,
displaying an error.
and
"/opt/xppa/hostagent/log/HostAgentErr.log”
The HostAgentDebugOut.log contains
the error: Error: Exception thrown by the
agent : java.net.MalformedURLException:
Local host name unknown:
java.net.UnknownHostException:
<machine name>:<machine name>
Log out of the current session and login
again.
Session timed out. Please re-launch PA
and login again.
Performance Advisor is unable to connect
to the web server due to the automatic
restart of the Tomcat service or due to an
inactive session.
CLUI errors messages
Table 3 (page 47) describes the error messages that you might see when using CLUI software.
46 Error messages