HP XP P9000 Command View Advanced Edition Suite Software 7.6.0-00 Administrator Guide (Web Version)

• Java VM thread dump
If any of the following problems occurs, you need to acquire the thread dumps of HBase Storage
Mgmt Common Service and HCS Device Manager Web Service to locate the cause of the problem.
• The Device Manager logon window is not displayed when you start the GUI.
• The Device Manager main window is not displayed after logging on to Device Manager.
NOTE:
Depending on the system configuration and where a failure occurs, the log files of other programs
might be required for failure analysis.
• When virtualization servers are managed via Device Manager:
The log files of the virtualization software, vMA, and VMware vCenter Server are required.
Related topics
• How to acquire log files for any program other than Device Manager and Tiered Storage Manager:
the manual for that program.
Acquiring maintenance information on the management server (cvxpaegetlogs
command)
Execute the cvxpaegetlogs command to acquire maintenance information on the management
server.
Operations to complete in advance
Log in as a user with Administrator permissions (for Windows) or as a root user (for Linux).
Command format
In Windows:
installation-folder-for-Common-Component\bin\cvxpaegetlogs /dir folder-
name [/types P9000-Command-View-AE-Suite-product-name[ P9000-Command-
View-AE-Suite-product-name ...]] [/arc archive-file-name] [/logtypes
log-file-type[ log-file-type ...]]
In Linux:
installation-directory-for-Common-Component/bin/cvxpaegetlogs -dir
directory-name [-types P9000-Command-View-AE-Suite-product-name[ P9000-
Command-View-AE-Suite-product-name ...]] [-arc archive-file-name]
[-logtypes log-file-type[ log-file-type ...]]
CAUTION:
Do not execute more than one cvxpaegetlogs command simultaneously.
Options
dir
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