HP StorageWorks XP Command View Advanced Edition Software 6.4 Server Administrator Guide for Device Manager and Provisioning Manager (web) (T1780-96341, July 2010)

Table Of Contents
Troubleshooting
147
Table 10-2 Device Manager maintenance information
Log type Log name Description Location
(Windows)
Location (Linux)
Device Manager
log file
version Version information about
the operating environment of
the Device Manager server
(the Device Manager server,
Java VM, and operating
system)
installation-
folder-for-the-
Device-Manager-
server\
installation-
directory-for-
the-Device-
Manager-server/
DeviceManagerSer
ver/logs
Device
Manager trace
log file
(Common
Component)
HDvMtrace
n.log
Trace log information
output by Common
Component and used by
the Device Manager
server. The n in the file
name indicates the
backup generation
number of the file.
The characters below will
be output after being
converted as follows if
they are contained in a
message whose error
code is in the range from
KAIC00000 to
KAIC09999:
Line feed
character:
Converted to an at
mark (@).
At mark (@):
Converted to \@.
Maintenance information can be obtained by executing one of the commands shown below. When
you execute the command, maintenance information (log files and database files) is acquired, and
four archive files (.jar, .hdb.jar, .db.jar, and .csv.jar) are created.
In Windows:
installation-folder-for-Common-Component\bin\cvxpaegetlogs /dir
folder-name [/types XP-Command-View-AE-Suite-product-name[ XP-Command-
View-AE-Suite-product-name ...]] [/arc archive-file-name] [/logtypes
log-file-type[ log-file-type ...]]
In Linux:
installation-directory-for-Common-Component/bin/cvxpaegetlogs -dir
directory-name [-types XP-Command-View-AE-Suite-product-name[ XP-
Command-View-AE-Suite-product-name ...]] [-arc archive-file-name] [-
logtypes log-file-type[ log-file-type ...]]
NOTE:
In Windows, log on as a member of the Administrators group. In Linux, log in as root.
Do not execute more than one cvxpaegetlogs command simultaneously.
If the KAPM05318-I or KAPM05319-E message is not output after the cvxpaegetlogs command is
executed, the command did not complete because sufficient free space was not available for the
directory specified in the dir option. Free up sufficient space in the directory, and then re-execute the
cvxpaegetlogs command.