HP StorageWorks XP Command View Advanced Edition Software 6.4 Server Administrator Guide for Device Manager and Provisioning Manager (web) (T1780-96341, July 2010)
Table Of Contents
- Overview
- 1-1 System configuration
- 1-2 Network configuration
- 1-2-1 Common security risks
- 1-2-2 Most secure configuration: separate management LAN plus firewall
- 1-2-3 Second-most secure configuration: separate management LAN plus firewalled devices under management
- 1-2-4 Third-most secure configuration: dual-homed management servers plus separate management LAN
- 1-2-5 Least secure configuration: flat network
- 1-3 Management server requirements
- 1-4 System requirements for storage subsystems
- 1-5 Host requirements
- 1-6 Products related to Device Manager
- 1-7 System requirement for managing copy pairs
- Settings for various network configurations
- 2-1 Port settings
- 2-2 Settings required to use a management server that has multiple NICs
- 2-3 Settings required to operate in an IPv6 environment
- 2-4 Changing the IP address or host name of the management server
- 2-5 Changing the URLs for accessing XP Command View AE Suite products
- 2-6 Settings required when disconnecting the management server network
- Settings required for managing user accounts
- Security settings for Device Manager
- Settings required for linking with related products
- Setting up logs and alerts
- Settings for CIM/WBEM (SMI-S CIMOM)
- 7-1 Device Manager and CIM/WBEM
- 7-2 CIM/WBEM features of Device Manager
- 7-3 Basic settings required to use the CIM/WBEM features
- 7-4 Settings for ports used by CIM/WBEM features
- 7-5 Properties file settings for executing CIM
- 7-6 Settings for the service discovery feature
- 7-7 The performance information acquisition feature
- 7-8 User permissions for using CIM/WBEM features
- Starting and stopping the Device Manager server
- 8-1 Before controlling the Device Manager server
- 8-2 Starting the Device Manager server
- 8-3 Stopping the Device Manager server
- 8-4 Checking the operating status of the Device Manager server
- 8-5 Starting the Device Manager server and Common Component
- 8-6 Stopping the Device Manager server and Common Component
- 8-7 Checking the operating status of Device Manager server and Common Component
- Managing the database
- Troubleshooting
- Support and other resources
- Appendix A Specifying properties
- A-1 Properties overview
- A-2 Device Manager server configuration properties
- A-2-1 server.http.host
- A-2-2 server.http.port
- A-2-3 server.https.port
- A-2-4 server.http.default
- A-2-5 server.http.request.timeout
- A-2-6 server.http.connection.priority
- A-2-7 server.http.connection.bufSize
- A-2-8 server.http.socket.backlog
- A-2-9 server.http.socket.maxThreads
- A-2-10 server.http.socket.linger
- A-2-11 server.http.socket.noDelay
- A-2-12 server.http.headers.maxNumber
- A-2-13 server.http.headers.maxLength
- A-2-14 server.http.entity.maxLength
- A-2-15 server.http.log.reverseDNS
- A-2-16 server.http.cache.size
- A-2-17 server.http.cache.maxFileSize
- A-2-18 server.http.fileTypes.noLog
- A-2-19 server.http.mode
- A-2-20 server.installTime
- A-2-21 server.base.home
- A-2-22 server.horcmconfigfile.hostname
- A-2-23 server.base.initialsynchro
- A-2-24 server.cim.agent
- A-2-25 server.cim.support
- A-2-26 server.cim.support.job
- A-2-27 server.cim.support.protocol
- A-2-28 server.cim.http.port
- A-2-29 server.cim.https.port
- A-2-30 server.configchange.enabled
- A-2-31 server.configchange.autorefresh.lastrefreshed
- A-2-32 server.mail.enabled
- A-2-33 server.mail.from
- A-2-34 server.mail.smtp.host
- A-2-35 server.mail.smtp.port
- A-2-36 server.mail.smtp.auth
- A-2-37 server.mail.alert.type
- A-2-38 server.mail.alert.status
- A-2-39 server.subsystem.ssid.availableValues
- A-2-40 server.smisclient.indication.port
- A-3 Device Manager database properties
- A-4 Device Manager logger properties
- A-5 Device Manager dispatcher properties
- A-5-1 server.dispatcher.agent.priority
- A-5-2 server.dispatcher.message.timeout
- A-5-3 server.dispatcher.message.timeout.in.processing
- A-5-4 server.dispatcher.daemon.pollingPeriod
- A-5-5 server.dispatcher.traps.purgePeriod
- A-5-6 server.dispatcher.startTimeOfIgnoringConnectionAlert
- A-5-7 server.dispatcher.endTimeOfIgnoringConnectionAlert
- A-5-8 server.dispatcher.daemon.receiveTrap
- A-5-9 server.dispatcher.daemon.configUpdate.detection.interval
- A-5-10 server.dispatcher.daemon.autoSynchro.doRefresh
- A-5-11 server.dispatcher.daemon.autoSynchro.type
- A-5-12 server.dispatcher.daemon.autoSynchro.dayOfWeek
- A-5-13 server.dispatcher.daemon.autoSynchro.startTime
- A-5-14 server.dispatcher.daemon.autoSynchro.interval
- A-5-15 server.dispatcher.daemon.autoSynchro.refresh.interval
- A-5-16 server.dispatcher.daemon.autoSynchro.refresh.timeout
- A-6 Device Manager MIME properties
- A-7 Device Manager client properties
- A-8 Device Manager security properties
- A-9 Device Manager SNMP trap log output function properties
- A-10 Device Manager mainframe host agent properties
- A-11 Device Manager report function properties
- A-12 XP Provisioning Manager server configuration properties
- A-13 XP Provisioning Manager server log properties
- A-14 XP Provisioning Manager client properties
- Glossary
- Index
Troubleshooting
141
10 Troubleshooting
This chapter describes how to resolve problems that can occur during Device Manager operation
and how to read the contents of log files.
• Common problems and solutions (section 10-1 )
• Obtaining maintenance information of the Device Manager (section 10-2 )
• Obtaining the Java VM thread dump (section 10-3 )
• Checking audit log data (section 10-4 )
10-1 Common problems and solutions
The following table lists the most common problems that occur on the Device Manager server, and
describes how to resolve them.
Table 10-1 Common problems and solutions
No. Problem and cause Solution
1 PROBLEM: Inconsistencies in LUNs and
logical group information. LUNs disappear
or logical group information is inconsistent
between Device Manager servers.
CAUSE: Multiple Device Manager servers
are managing the storage subsystems.
SOLUTION: Never have more than one active
Device Manager server managing a single
storage array at a time. Device Manager was
designed to manage multiple storage
subsystems, but not to cooperate with other
Device Manager servers to manage the same
storage array.
More than one active Device Manager client is
not a problem.