HP StorageWorks P9000 Replication Manager Software 7.1 Configuration Guide (TB584-96022, May 2011)

6 Troubleshooting
This chapter describes how to handle the errors that might occur during operation of Replication
Manager.
Overview
This chapter describes what to do if a problem occurs:
• If a problem occurs with Application Agent (including installation and removal), see
“Troubleshooting Application Agent operations” on page 100.
• When installing Replication Manager in an environment where Device Manager and RAID Manager
manage copy pairs, if you cannot acquire the current copy pair information after refreshing the
configuration information, see “Troubleshooting when copy pairs are not recognized” on page 110
to solve the problem.
• If the problem is not related to installation or uninstallation, take action according to “General
problem resolution” on page 97.
General problem resolution
This section describes how to deal with a problem that is not explicitly described in this chapter.
Follow the general procedure in the flowchart that follows.
Configuration Guide 97