HP StorageWorks P9000 Replication Manager Software 7.1 Configuration Guide (TB584-96022, May 2011)

Collecting support information with the hrpmap_getras command
The hrmap_getras command collects the Application Agent configuration and log files necessary
for problem analysis. The command is located on hosts where Application Agent is installed and is
invoked as follows:
C:\Common-Agent-Component-installation-folder\bin\hrmap_getras
data-collection-folder
If you do not specify a data-collection folder, the files are placed in the working directory.
The collected information is described in the tables that follow.
Table 43 List of files collected in the hrpmap_getras folder
Location copied fromDescriptionFiles
Common-Agent-installation-
folder\mod\hrpmap\config\
Configuration file for Application
Agent logs
logger.properties
Configuration file for Application
Agent
agent.properties
Common-Agent-installation-
folder\mod\hrpmap\log\
Trace log of Application Agent
trace.log[1-n]
Common-Agent-installation-
folder\mod\hrpmap\bin\
Batch file for setting export catalog
path
SET_EXPORT_CATA-
LOG_PATH.bat
Table 44 List of files collected in the hbsainfo folder
Location copied fromDescriptionFiles
Common-Agent-installation-
folder\agent\config
Application Agent log configuration
file
logger.properties
Application Agent configuration file
server.properties
Common-Agent-installation-
folder\agent\logs
Application Agent log files
access.log
error.log
service.log
trace.log
Common-Agent-installation-
folder\mod\hrpmap
Deployment descriptor file of Applic-
ation Agent
alet.xml
Table 45 List of files collected in the drminfo folder
Location copied fromDescriptionFiles
Common-Agent-installation-
folder\
Application Agent version informa-
tion file
.version*
Common-Agent-installation-
folder\conf
Files for each type of Application
Agent environment setting
all
Configuration Guide 103