HP P9000 Command View Advanced Edition Suite Software 7.3.1-00 Administrator Guide (web)
Table Of Contents
- Administrator Guide (Web Version)
- Table of Contents
- Preface
- 1 System configuration and requirements
- System configuration
- Network security configuration
- Common security risks
- Level 1 security: Setting up a firewall and creating a separate management LAN
- Level 2 security: Placing managed devices behind the firewall and creating a separate management LAN
- Level 3 security: Dual-homed management servers and creating a separate management LAN
- Level 4 security: A flat network
- Management server requirements
- Host requirements
- Related products
- System requirements for managing copy pairs
- System configuration for managing copy pairs
- System configuration for managing copy pairs: Local management
- System configuration for managing copy pairs: Using a pair management server
- System configuration for managing copy pairs: Using a virtual command device server
- System configuration for managing copy pairs: Using an SVP (when defining copy pairs in a configuration definition file)
- System configuration for managing copy pairs: Using an SVP (when defining copy pairs as a device group)
- Device Manager agent requirements for managing copy pairs
- Storage system requirements for managing copy pairs
- Notes on using Device Manager when RAID Manager is already managing copy pairs
- System configuration for managing copy pairs
- 2 Network configuration
- Port settings
- Ports used by P9000 Command View AE Suite products
- Changing ports used by Common Component
- Changing the 23015/tcp port used by Common Component
- Changing the 23016/tcp port used by Common Component
- Changing the 23017/tcp port used by Common Component
- Changing the 23018/tcp port used by Common Component
- Changing the 23025/tcp port used by Common Component
- Changing the 23026/tcp port used by Common Component
- Changing the 23031/tcp port used by Common Component
- Changing the 23032/tcp port used by Common Component
- Registering firewall exceptions
- Network settings for management servers with multiple NICs
- Device Manager settings in IPv6 environments
- Changing the IP address or host name of the management server
- Changing the URL for accessing P9000 Command View AE Suite products
- Port settings
- 3 User account management
- 4 Security
- 5 Configuring Device Manager for use with related products
- 6 Setting up logs and alerts
- 7 Configuring Device Manager for CIM/WBEM
- Device Manager and CIM/WBEM
- CIM/WBEM functions in Device Manager
- Enabling CIM/WBEM functions
- Setting up ports used by CIM/WBEM
- Verifying properties for executing CIM
- Configuring service discovery
- Configuring performance information acquisition
- User account settings for using the CIM/WBEM functions
- 8 Setting up a cluster environment
- Verifying the management server environment
- Setting up a cluster environment
- Installing P9000 Command View AE Suite on cluster management servers (new installation)
- Installing P9000 Command View AE Suite on cluster management servers (upgrade or overwrite)
- Changing the management server environment from a non-cluster environment to a cluster environment
- Removing P9000 Command View AE Suite from a cluster
- 9 Starting and stopping services
- 10 Managing the database
- Managing databases
- Backing up databases
- Restoring databases
- Migrating databases
- 11 Using and maintaining the Device Manager agent
- Before using the Device Manager agent
- When to restart the Device Manager agent service
- Specifying the IP address of the Device Manager agent network adapter
- Applying storage system configuration changes to Device Manager server
- Reinstalling the Device Manager agent after a host OS upgrade
- Device Manager agent in a Windows host environment
- Device Manager agent in an AIX host environment
- Device Manager agent in a Linux host environment
- Setting up the Device Manager agent
- Setting Device Manager server information in Device Manager agent
- Automatically reporting host information to the Device Manager server
- Managing copy pairs
- Changing the Java execution environment
- Changing the user who executes the Device Manager agent service
- Property settings for hosts that manage 100 or more LUs
- Device Manager agent operations
- Configuration definition file for managing copy pairs
- Prerequisites for using a configuration definition file in Device Manager
- Parameters and requirements for the configuration definition file
- Detailed rules for configuration definition files
- Notes about creating a configuration definition file
- Required operations when creating or changing a configuration definition file
- Note about deleting copy pairs
- Device Manager agent commands
- Before using the Device Manager agent
- 12 Setting up Host Data Collector
- Installing Host Data Collector
- Prerequisites for installing Host Data Collector (Windows)
- Installing Host Data Collector (Windows)
- Prerequisites for installing Host Data Collector (Solaris or Linux)
- Installing Host Data Collector (Solaris or Linux)
- Notes on using Host Data Collector computers in a cluster configuration
- Registering a Host Data Collector computer on the management server
- Specifying the Host Data Collector environment settings
- Removing Host Data Collector
- Installing Host Data Collector
- 13 Troubleshooting
- Common problems and solutions
- Maintenance information that must be collected if a failure occurs
- Acquiring maintenance information on the management server
- About acquiring maintenance information on a Host Data Collector computer
- Acquiring maintenance information on a host (for a host managed by Host Data Collector)
- Acquiring maintenance information on a host (for a host managed by Device Manager agent)
- Acquiring a thread dump of the HBase Storage Mgmt Common Service (Windows)
- Acquiring a thread dump of the HCS Device Manager Web Service (Windows)
- Acquiring a thread dump of the HBase Storage Mgmt Common Service (Linux)
- Acquiring a thread dump of the HCS Device Manager Web Service (Linux)
- Checking audit log data
- 14 Support and other resources
- A Device Manager server properties
- Device Manager server property files
- Device Manager server configuration properties (server.properties file)
- server.http.host
- server.http.port
- server.https.port
- server.rmi.port
- server.http.entity.maxLength
- server.base.home
- server.horcmconfigfile.hostname
- server.base.initialsynchro
- server.cim.agent
- server.cim.support
- server.cim.support.job
- server.cim.support.protocol
- server.cim.http.port
- server.cim.https.port
- server.configchange.enabled
- server.logicalview.initialsynchro
- server.mail.enabled
- server.mail.from
- server.mail.smtp.host
- server.mail.smtp.port
- server.mail.smtp.auth
- server.mail.errorsTo
- server.eventNotification.mail.to
- server.mail.alert.type
- server.mail.alert.status
- server.subsystem.ssid.availableValues
- server.smisclient.indication.port
- server.agent.differentialrefresh.manual.enabled
- server.agent.differentialrefresh.periodical.enabled
- Device Manager database properties (database.properties file)
- Device Manager log output properties (logger.properties file)
- Device Manager dispatcher properties (dispatcher.properties file)
- server.dispatcher.message.timeout
- server.dispatcher.message.timeout.in.processing
- server.dispatcher.daemon.pollingPeriod
- server.dispatcher.traps.purgePeriod
- server.dispatcher.daemon.receiveTrap
- server.dispatcher.daemon.configUpdate.detection.interval
- server.dispatcher.daemon.autoSynchro.doRefresh
- server.dispatcher.daemon.autoSynchro.type
- server.dispatcher.daemon.autoSynchro.dayOfWeek
- server.dispatcher.daemon.autoSynchro.startTime
- server.dispatcher.daemon.autoSynchro.interval
- server.dispatcher.daemon.configUpdate.detection.variable.enabled
- server.dispatcher.daemon.autoSynchro.performance.doRefresh
- server.dispatcher.daemon.autoSynchro.performance.startTime
- server.dispatcher.daemon.autoSynchro.logicalGroup.doRefresh
- Device Manager MIME type properties (mime.properties file)
- Device Manager client properties (client.properties file)
- Device Manager security properties
- Device Manager SNMP trap log output properties (customizedsnmptrap.properties file)
- Properties for communicating with the host (host.properties file)
- Properties for connecting to Host Data Collector (hostdatacollectors.properties file)
- Properties for migrations (migration.properties file)
- Properties for connecting to PA (hppa.properties file)
- Properties for the CIM/WBEM functions (jserver.properties file)
- B Tiered Storage Manager server properties
- Tiered Storage Manager server property files
- Tiered Storage Manager server operations properties (server.properties file)
- server.rmi.secure
- server.rmi.port
- server.rmi.security.port
- server.base.initialsynchro
- server.mail.smtp.host
- server.mail.from
- server.mail.errorsTo
- server.mail.smtp.port
- server.mail.smtp.auth
- server.eventNotification.mail.to
- server.eventMonitoringIntervalInMinute
- server.migration.multiExecution
- server.checkOutVolumeRange
- server.migration.dataErase.defaultValue
- server.migrationPlan.candidateVolumeCountLimit
- server.migrationPlan.candidateCapacityGroupDisplayMaxCount
- server.migration.maxRetryCount
- server.migration.waitForPairDeleteInMinute
- server.migration.remainTimeForDeletePairInMinute
- Tiered Storage Manager GUI properties (client.properties file)
- Tiered Storage Manager database properties (database.properties file)
- Tiered Storage Manager properties for accessing Device Manager server (devicemanager.properties file)
- Tiered Storage Manager log output properties (logger.properties file)
- Tiered Storage Manager security properties
- C Host Data Collector properties
- Host Data Collector property files
- Properties related to Host Data Collector operation (hdcbase.properties file)
- Host Data Collector logger properties (logger.properties file)
- Properties related to the Host Data Collector's Java environment (javaconfig.properties file )
- Host Data Collector configuration properties (alps.properties file)
- Host Data Collector product properties (about.properties file)
- Host Data Collector logger properties (log4jconfig.properties file)
- D Device Manager agent properties
- Device Manager agent property files
- Device Manager agent properties for connecting to the Replication Manager server (agent.properties file)
- Device Manager agent properties for hldutil command operations (hldutil.properties file)
- Device Manager agent log output properties (logger.properties file)
- Device Manager agent properties for program information (programproductinfo.properties file)
- Device Manager agent operations properties (server.properties file)
- server.agent.port
- server.http.localPort
- server.http.port
- server.http.host
- server.http.socket.agentAddress
- server.http.socket.bindAddress
- server.agent.maxMemorySize
- server.agent.shutDownTime
- server.agent.JRE.location
- server.http.entity.maxLength
- server.http.security.clientIP
- server.server.authorization
- server.server.serverIPAddress
- server.server.serverPort
- server.agent.rm.centralizePairConfiguration
- server.agent.rm.cuLdevForm
- server.agent.rm.exclusion.instance
- server.agent.rm.location
- server.agent.rm.optimization.userHorcmFile
- server.agent.rm.horcm.poll
- server.agent.rm.pairDefinitionForm
- server.agent.rm.moduleTimeOut
- server.http.server.timeOut
- server.util.processTimeOut
- server.agent.evtwait.timeout
- server.agent.rm.ignorePairStatus
- E Commands executed by Host Data Collector
- Acronyms and abbreviations
- Index
SolutionProblem and causeNo.
PROBLEM: An inconsistency exists
between the database information
and the storage system status.
CAUSE: Possible causes are as
follows:
• The Tiered Storage Manager
server terminated abnormally due
to a forced termination or an un-
expected error.
• A failover occurred in a cluster
environment.
3
Troubleshooting280