HP P9000 Command View Advanced Edition Suite Software 7.2 Administrator Guide (web)

NOTE:
Depending on the system configuration and where a failure occurs, the log files of other programs
might be required for failure analysis.
• When virtual servers are managed via Device Manager:
The log files of the virtualization software, vMA, and VMware vCenter Server are required.
For details on how to obtain log files, see the program manuals.
Acquiring maintenance information on the management server
If a management server failure occurs, acquire the maintenance information necessary for analyzing
the cause of the failure, such as database files and log files.
Maintenance information for the management server can be acquired by executing the command
shown below. When you execute the command, maintenance information (log files and database
files) is acquired, and four archive files (.jar, .hdb.jar, .db.jar, and .csv.jar) are created.
In Windows:
installation-folder-for-Common-Component\bin\cvxpaegetlogs /dir folder-
name [/types P9000-Command-View-AE-Suite-product-name[ P9000-Command-
View-AE-Suite-product-name ...]] [/arc archive-file-name] [/logtypes
log-file-type[ log-file-type ...]]
In Linux:
installation-directory-for-Common-Component/bin/cvxpaegetlogs -dir
directory-name [-types P9000-Command-View-AE-Suite-product-name[ P9000-
Command-View-AE-Suite-product-name ...]] [-arc archive-file-name]
[-logtypes log-file-type[ log-file-type ...]]
CAUTION:
• In Windows, log on as a member of the Administrators group. In Linux, log in as root.
• Do not execute more than one cvxpaegetlogs command simultaneously.
• If the KAPM05318-I or KAPM05319-E message is not output after the cvxpaegetlogs command
is executed, the command did not complete because sufficient free space was not available for
the directory specified in the dir option. Free up sufficient space in the directory, and then re-
execute the cvxpaegetlogs command.
You can specify the following options for the cvxpaegetlogs command:
dir
Specify the absolute path to the directory on a local disk that contains collected maintenance in-
formation. If the directory has already been created, empty the directory.
The maximum length of a path name that can be specified is 41 bytes. You can specify any
printable ASCII character excluding certain special characters. You cannot specify the following
characters:
\ / : , ; * ? " < > | $ % & ' `
However, you can specify backslashes (\), colons (:), and slashes (/) in Windows, or slashes (/
) in Linux as a path delimiter. Do not specify a path delimiter at the end of a path name.
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