6.3 HP IBRIX X9720/StoreAll 9730 Storage Administrator Guide (AW549-96073, June 2013)

Enter the following custom field settings in HP SIM:
Custom field settings for X9720/9730 Onboard Administrator
The Onboard Administrator (OA) is discovered with OA IP addresses. When the OA is
discovered, edit the system properties on the HP Systems Insight Manager. Locate the Entitlement
Information section of the Contract and Warranty Information page and update the following:
Enter the StoreAll enclosure product number as the Customer-Entered product number
Enter X9000 as the Custom Delivery ID
Select the System Country Code
Enter the appropriate Customer Contact and Site Information details
Contract and Warranty Information
Under Entitlement Information, specify the Customer-Entered serial number, Customer-Entered
product number, System Country code, and Custom Delivery ID.
Verifying device entitlements
To verify the entitlement information in HP SIM, complete the following steps:
1. Go to Remote Support Configuration and Services and select the Entitlement tab.
2. Check the devices discovered.
NOTE: If the system discovered on HP SIM does not appear on the Entitlement tab, click
Synchronize RSE.
3. Select Entitle Checked from the Action List.
4. Click Run Action.
5. When the entitlement check is complete, click Refresh.
NOTE: If the system discovered on HP SIM does not appear on the Entitlement tab, click
Synchronize RSE.
46 Getting started