Frequently Asked Questions

SoftAP and ad hoc networking are mutually exclusive on the same physical adapter. If SoftAP is running on the

AP adapter and a user or application starts ad hoc networking on the STA adapter, SoftAP will be shut down. If

ad hoc networking is running on the STA adapter, an attempt to start SoftAP on the AP adapter will fail.

http://msdn.microsoft.com/en-us/library/dd815243(v=vs.85).aspx

Question: I have already paired my HP Wi-Fi Mobile Mouse to a PC, and I want to pair it with another

PC.

Answer: It is important to note that your HP Wi-Fi Mobile Mouse can only be paired with one PC at any

given time. So you can pair it with a second PC, but it will then no longer be paired to the first PC.

Also, when pairing a mouse that has already been paired before, you must press the “connect” button

on the bottom of the mouse within about 1 to 2 seconds of turning the mouse on. Otherwise, it will not

go into pairing mode, but will instead be in a connection mode, (trying to connect to the PC that it was

paired with before).

Question: When I shut down my PC and then later on turn it back on, sometimes my HP Wi-Fi Mobile

Mouse does not connect and I have to turn my mouse off and then back on.

Answer: This is a known problem on PC systems that use an Intel based Wi-Fi adapter. If the HP Wi-Fi

Mobile Mouse is “sleeping” (in a low power state from not being used recently), when the PC is

shutdown, the mouse may not connect when the PC is turned on again.

Note: In order to create this scenario, users would have to be using a different device (like a built in

touchpad, or a keyboard) to perform the PC shutdown. If they were using the HP Wi-Fi Mobile Mouse,

then it would not be sleeping, and this scenario would not occur.

This defect is in the initial firmware revision (v2.01.03.011), but has been fixed in the latest firmware

revision (v2.01.03.015). HP is working on supplying a firmware update utility for end users, and we will

be posting that as soon as possible.

User’s Guide

Question: Why can’t I view the user’s guide?

Answer: The user’s guide is in a PDF format, you must install the Adobe Acrobat reader in order to view

the user’s guide. Please visit