HP WebQoS Administration Guide

Troubleshooting
Troubleshooting on UNIX
Chapter 8 111
The machine that contains the SCI may be down or the network is
unreachable. Also, the intended machine may be mistyped or
unknown to the name server. Try the following steps:
1. Verify network connectivity. Run /usr/sbin/ping <machine>.
Reference the ping(1M)man page for more information.
2. Verify the name server configuration for your network. For
example, if you are using DNS or /etc/hosts, run
/usr/sbin/nslookup <machine>. Reference the nslookup(1) man
page for more information.
• This new threshold put the set of thresholds out of order.
At least one threshold won’t be violated until a higher
priority threshold is violated. You may wish to edit it
later to change its priority.
Threshold rules are misconfigured.
Ensure that the lower priority threshold rule is violated after the
higher priority rule.
Error Logging and Tracing
The WebQos components use the following log files to record WebQoS
related activity. You can use these files to monitor the WebQoS server
and help with troubleshooting. The files are:
/var/opt/webqos/logs/qoslog
/var/opt/webqos/logs/qoslog.child
/var/opt/webqos/logs/qostrace
/var/opt/webqos/logs/qostrace.child
/var/opt/webqos/measures
/var/opt/webqos/logs/scalog
/var/opt/webqos/logs/scatrace
/var/opt/webqos/logs/scilog
/var/opt/webqos/logs/scitrace
/var/opt/webqos/logs/scolog
/var/opt/webqos/logs/scotrace