Configuring HP WebQoS for HP-UX

Customizing and Using HP OpenView with HP WebQoS
Installing and Configuring HP OpenView IT/Operations
Chapter 5138
/opt/webqos/bin/sca_start
The loss of the SCA process does not affect web service.
3. Error contacting SCO. Verify that WebQoS SCO process
is running.
The SCO process may be down. Check for the SCO process with the
command:
ps -ef | grep ’sco’ | grep -v grep
If not running, start the SCO using the command:
/opt/webqos/bin/sco_start
The loss of the SCO process does not affect web service.
If Problems Occur But There Are No Error Messages
If there are indications of trouble, but no messages appear, the following
may help you identify the problem.
1. The qosmond daemon process may not be running. Check for the
qosmond process with the command:
ps -ef | grep qosmond | grep -v grep
If not running, start qosmond using the command:
/sbin/init.d/qosmond start
2. The qos_stat script may not be running. Check for the qosmond
process with the command:
ps -ef | grep qos_stat | grep -v grep
If not running, start qosmond using the command:
/sbin/init.d/qos_stat start
3. WebQoS ITO templates may have been customized incorrectly.
Review the “Customizing the ITO Templates” on page 134 section and
verify that each customized template correctly identifies an WebQoS
service.stat file, a WebQoS statistic name, and the name of the
customized template itself.