HP Web Jetadmin - Using Proactive Alerts with HP Web Jetadmin
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Service
The Service category contains events that have
placed the device into a state where it cannot
print due to a service related incident.
Intervention Needed and Printer Error alerts can
be triggered by a variety of service related
events, including most found under the Status
Codes categories. The Printer Error alert will be
triggered if the response to a status query
indicates Service Requested. If more
granularity is desired instead of all service related
events, subscribe to the .3 alerts below.
The Device Disconnected event is triggered by
polling the device for status since a device cannot
send a trap when disconnected. If it doesn’t
respond to the request, an alert is sent.
Status Codes
The following service related alerts are available
under the Status Codes categories and rely on
traps to process. The 5-digit trap code generated
for each event is matched up against a trap MIB
to determine the event. These events can be used
instead of Printer Error or Intervention Needed if
more control or granularity is needed to subscribe
to specific service related events. More
information pertaining to these errors can be
found in the printer User or Service manual.
Categories of Status Code alerts include:
Status Codes—I/O Errors
Status Codes—Disk Errors
Status Codes—Duplexer Errors
Status Codes—Fuser Errors
Status Codes—Drum Errors, Finisher
Errors
Service
Media Path
Status Codes—4x Errors
Status Codes—5x Errors
Status Codes—6x Errors
Status Codes—7x Errors
Status Codes—8x Errors
Advisory
Supplies Errors
Supplies
The Supplies category sends alerts when supplies
run low or out at a level defined either by the
device or by HP Web Jetadmin, not by the user.
These levels cannot be changed. If different levels