HP Web Jetadmin - Security and HP Web Jetadmin

Figure 5—User/group role assignment

From the Assign User Role wizard (see

Figure 5), device groups and users are

specified when the role selected has a group

restriction type. When a role is selected that

does not have this restriction type, the Groups

area remains gray and no groups can be

selected.

Using roles in restricted groups can be

valuable, as in the case of regionalized

helpdesk operations. Consider this: The north

regional helpdesk is staffed by five people. All

of these people are given permissions to the

appropriate application features and are given

HP Web Jetadmin feature access to the devices

within their region. Similarly, the helpdesk staff

in the south region is staffed by eight people who have HP Web Jetadmin feature access on devices

within their region. In both cases, the helpdesk has role assignment on the same role, but for the

appropriate group containing the devices in its region. The features needed to perform helpdesk tasks

are specified by the role, and the device groups are selected during the role assignment.

User/role diagnostics

Users can be assigned to multiple roles. A common scenario might be: A small helpdesk is staffed

with 15 people. All of them are assigned to the HelpDesk role, which gives them the ability to

troubleshoot devices using Status, Detailed Info, Troubleshooting, and Capabilities features. In order

to keep device information up-to-date, two of the senior helpdesk staff are given additional access to

the Configuration, Firmware, and Discovery features. In addition to the HelpDesk role, they have been

given an assignment into another role named ExtendedHelp. These two users now have access to

additional features beyond those needed by normal helpdesk staff. HP Web Jetadmin uses least

restrictive permissions in its user/roles feature. Users can access any feature that is enabled in a role

for which a user has an assignment.

Diagnostics can be used to observe

the privileges granted to any user that

has a user/role assignment (see

Figure 6). To access Diagnostics go to

Application Management > User

Security > Diagnostics from within the

navigation tree. To access the

diagnostics feature, simply add the User

name and Domain detail and then click

View Roles.

Figure 6—User/role diagnostics