HP Web Jetadmin - Managing Third-Party Printers

Issue: The model name for the

device appears to be much

longer than the true name of the

device.

Reason: HP Web Jetadmin relies

on hrDeviceDescr to display the

model name. Properly truncated

model names are generally

provided in proprietary objects.

HP Web Jetadmin does not know how to truncate a response to hrDeveiceDescr if it contains too

many characters. For example, if a Lexmark printer responds with “Lexmark X652de 7932M8R

LJ.MN.P092”, HP Web Jetadmin cannot know where to truncate the string.

Issue: No consumable gauges

are present for items such as

toner or fuser.

Reason: A device must answer

prtMarkerSuppliesDescription

correctly, otherwise HP Web

Jetadmin has no idea the

consumable exists and cannot

display a gauge.

SUMMARY

By supporting third-party printers in HP Web Jetadmin, LAN administrators can now discover and

manage printers from all major printer vendors with a single software interface. By simplifying printer

management with a single, powerful tool, HP Web Jetadmin can save administrators significant time

and effort.

Figure 6—Unknown front panel message. Non-truncated device model name.

Figure 7—Missing supplies gauges. Unknown front panel message. Generic HP

bitmap