HP Web Jetadmin - Creating Reports and Exporting Data

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Data Collection Anomalies log
Another feature on the main Data Collection page is the ability to view the Anomalies log. To do this,
click Anomalies (Figure 13). The Anomalies log captures particular issues that either prevent data
collection from occurring or cause a data collection to be suspect. Listed here are the various
anomalies that could occur during a data collection with possible actions to take (refer to online Help
for additional details on anomalies):
 Device at IP Address changed: The device is a different device than what was subscribed to. The
user can choose to ignore the anomaly (removing it from the Anomalies log) or reset the data
(deleting all data stored for the device).
 Suspect Serial Number: The serial number is not unique (for example, serial numbers with
xxxxxxxxxx). This often occurs when swapping one formatter for another. The user can choose to
ignore the anomaly (removing it from the Anomalies log). If the device ever gets a unique serial
number, all current data becomes inaccessible, since the device is no longer associated with the
data collected when it had a suspect serial number. HP Web Jetadmin treats the device as brand
new, with no historical data.
List of invalid serial numbers
0000000000
AAAA000000
AAAAAAAAAA
AAXXYY9999
S4601LXXXXX
YYYYA00000
XXXXXXXXXX
Y4601LXXXXX
ZYYYYX0SYX
XXXXXXXXXXX
 Inconsistent Totals: The page counts do not reconcile (for example, the page count total is other
than the sum of color and mono page counts). The user can choose to ignore the anomaly
(removing it from the Anomalies log) or reset the data (deleting data for the given data collection).
 Abnormal Increasing Page Counts: The page counts collected were over 10,000 pages for a
given collection period. The user can choose to ignore the anomaly (removing it from the
Anomalies log), reset the data (deleting data for the given data collection), or adjust the data
(subtracting the abnormally large number of pages from the count).
 Descending Page Counts: The collected page count has decreased and is treated as if no pages
were printed on the device. The user can choose to ignore the anomaly (removing it from the
Figure 13—Anomalies log