HP Web Jetadmin - Creating Reports and Exporting Data

To capture data in real time, HP Web Jetadmin implements the following process: When adding a

device to the Device Utilization by User data collection, the user is first prompted to acknowledge that

PII will be captured. The following is displayed:

Once the user acknowledges that data collection of this type is acceptable, HP Web Jetadmin checks

to see if the device has an SNMP Trap Destination Table. If it does, a check is made to see if it has an

available entry. If it does, HP Web Jetadmin writes its IP address and trap listener port into the entry.

This allows the device to send an end-of-job SNMP trap to the HP Web Jetadmin server at the end of

a print job, triggering a Device Utilization by User data collection, which collects the device’s job

information table. HP Web Jetadmin parses out any new entries from the job information table and

stores them into the Microsoft SQL Server database.

If the SNMP Trap Destination

Table is full, HP Web Jetadmin

does not automatically overwrite

an entry. Instead, the user is

prompted to either: Select an

entry to overwrite, clear the

SNMP Trap Destination Table

altogether and add the new

entry, or skip adding this device

to the SNMP Trap Destination

Table, and thus skip adding this

device to Device Utilization by

User data collection (Figure 12).

The trap listener port used by

HP Web Jetadmin is 27892. This

is the same port used by HP

Web Jetadmin for configuring

Alerts.

In addition to this real-time data collection process, a daily data collection also occurs at the

user-defined time (12:00 am by default). This is to help minimize the loss of job information as it

rotates through the job information table before HP Web Jetadmin can get to it. Device Utilization by

User data collection and its associated reporting should never be used as a substitute for job

accounting. HP Web Jetadmin reports are designed for tracking trends and fleet analysis.

NOTE HP Web Jetadmin Install/Migration or Install/Upgrade attempts to resolve SNMP Trap

Destination Table IP address and trap listener port number conflicts. Migration attempts to

find open trap table entry points and establish the new HP Web Jetadmin server IP address.

Upgrade converts the HP Web Jetadmin server address/port number to

xxx.xxx.xxx.xxx:27892 within the same entry point. When the trap table is full during

migration, device configuration is logged. The administrator should note these failed items

and resolve them with manual configuration.

Note: By enabling By User Tracking data collection, Personal Identifiable Information, PII, is retrieved from

devices and stored in the HP Web Jetadmin database for reporting purposes. The user of such information

should adhere to privacy standards of your organization or region. By offering this capability HP Web

Jetadmin Reports features empower your organization to better assess how your HP and other devices are

utilized. HP assumes no responsibility on the way this PII is handled, distributed and used.

Figure 12—Edit trap table settings