HP Web Jetadmin - Best Practices for Managing Your Assets with HP Web Jetadmin

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BEST PRACTICES FOR MANAGING YOUR ASSETS

with HP Web Jetadmin

CONTENTS

Overview ............................................................................................................................. 2

HP Web Jetadmin implementation practices .............................................................................. 2

HP Web Jetadmin use ......................................................................................................... 2

Users and permissions ......................................................................................................... 2

Hosting the application ....................................................................................................... 2

Concurrent user login .......................................................................................................... 3

Application performance ..................................................................................................... 3

Other resources for planning and implementation ................................................................... 4

Enterprise systems management integration ............................................................................ 4

Using HP Web Jetadmin device lists ......................................................................................... 5

Refreshing devices .............................................................................................................. 6

Refresh Selection ............................................................................................................. 6

Refresh Selection (Full) ..................................................................................................... 7

Managing MultiHomed devices ............................................................................................ 7

Device uniqueness .............................................................................................................. 7

IP hostname vs. system name ................................................................................................ 8

Device polling ....................................................................................................................... 9

Poll rate settings ............................................................................................................... 10

Default poll rate settings .................................................................................................... 10

Polling example ................................................................................................................ 10

HP Web Jetadmin device groups ........................................................................................... 11

Device group policies ........................................................................................................ 11

HP Web Jetadmin templates .................................................................................................. 11

Cloning device settings using templates ............................................................................... 12

HP Web Jetadmin task scheduling .......................................................................................... 12

HP Web Jetadmin task management ...................................................................................... 13

Active tasks ..................................................................................................................... 13

Scheduled tasks ................................................................................................................ 13

Application logging .......................................................................................................... 14

Summary of content (14 pages)

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BEST PRACTICES FOR MANAGING YOUR ASSETS with HP Web Jetadmin CONTENTS Overview ............................................................................................................................. 2 HP Web Jetadmin implementation practices .............................................................................. 2 HP Web Jetadmin use ......................................................................................................... 2 Users and permissions ................................
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OVERVIEW HP Web Jetadmin is a client/server application that is used for remotely managing HP and non-HP printing and imaging devices. It is a multi-user application, which means that many users can access the software through simultaneous client sessions. HP WEB JETADMIN IMPLEMENTATION PRACTICES HP Web Jetadmin implementations should always start with an implementation plan. A formal, phased implementation should be led and driven by a team of people.
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considering the system specifications for hosting the application, it is important to understand how the software will be used. For example, the software can be hosted for:  One user: a desktop host with the minimum system requirements is typically sufficient.  Multiple users requiring occasional access: a host providing the recommended hardware and software should be used.
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First, launch Windows Task Manager to see if the system has run out of memory. When Available Physical Memory displays zero, the host is RAM paging. If this is encountered, and the host does not have at least 3 GB of RAM, consider the appropriate actions:  Add more RAM.  Be sure you are using a separate host to run the client. NOTE The client also requires a full 1 GB of RAM. Client and server applications running on the same host tend to use lots of RAM.
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like HP Web Jetadmin. Other enterprise systems management integration is possible depending on the application. Talk to your HP imaging and printing account team about HP Web Jetadmin Consulting engagements from HP Services, which are available for assessing and providing solutions for your needs. USING HP WEB JETADMIN DEVICE LISTS HP Web Jetadmin has a powerful device list feature designed for use with device groups, filtered device lists, and the All Devices lists.
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Hide/Show Device Tab Figure 1—HP Web Jetadmin device list Searching the list can be performed by using the Search Text field from the device list tool bar. An advanced search tool can also be displayed by clicking the binocular icon located next to the Search Text field. In both cases, data content displayed within the list can be searched and devices can be pre-selected based on the search being performed. A few advanced search features are Select all matches.
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Depending on the number of devices selected, there may be a short delay in the data update in your device list. Refresh Selection (Full) From the device list, right-click and select Refresh Selection (Full) to obtain complete device and status information. With Refresh Selection (Full), HP Web Jetadmin clears device data for the selected device and then re-retrieves the data elements important to device identification.
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 Make sure a device is unique before starting any data collections on it.  After a valid serial number is added to a device that has been collecting data, the historical data from that device will be unavailable. This is because the device with the new valid serial number is treated as a new device, unrelated to the data collected from the device when it did not have a serial number.
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these mechanisms. Also, the HP Jetdirect device behavior varies depending on its firmware revision. Another item to consider with IP Hostname values is where the IP address may have been used before for a previous device. A printer within the HP Web Jetadmin All Devices list may be configured with an IP address that used to belong to a workstation or server. In some cases, these IP addresses could have been configured via static means into network name services like WINS and DNS.
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list and for any devices selected by clients. With the Status or Troubleshooting tab enabled, selected devices are added to this poll mechanism. Data to support either or both of these tabs is also added to the poll mechanism. When a client logs off or changes the display to some other area of the software, these items are removed from the Device Tabs poll mechanism.
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HP WEB JETADMIN DEVICE GROUPS As stated above, lists of specific devices are displayed through HP Web Jetadmin Device Groups. In cases where the application has discovered thousands of devices, it is advantageous to segment devices into smaller groups. In HP Web Jetadmin, Groups are populated using either Manual or Automatic methods. Manual group membership is managed by users who can add or remove devices. Automatic groups are populated with devices based on user specified filter criteria.
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through group policy settings applied to devices as they are populated within a device group. Templates save administrators time. A complex set of device configuration parameters can be created and then re-deployed on a schedule, without requiring the administrator to continually reset parameters. Configuration templates leverage configuration settings from an existing device, by selecting the device in the Configuration area.
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discovery to start outside of this timeframe is provided by deselecting Allow start time to occur between the specified hours of. Other features that can be scheduled include Configuration, Firmware Upgrade, Reports, Predictive Supplies Reporting, and Synchronize Data. Scheduling provides a means of organizing tasks that can impact the performance of your network and HP Web Jetadmin. By planning and organizing when processor-intensive-tasks occur, the administrator can keep application performance optimal.
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interface also shows who initiated the task schedule. Best practices Application logging Use historical configuration or discovery data to track or resolve issues or problems. HP Web Jetadmin includes an application log that shows different activities as well as the users who launched them. A variety of activities are logged here and can be helpful for both auditing and troubleshooting. Figure 9, below, shows the HP Web Jetadmin Application Log.