HP Web Jetadmin 10.3 - User Guide

Status Definition Resolution
Communication Error Data Collection was not possible because
HP Web Jetadmin was not able to
communicate with the device.
Make sure the device is connected to the
network and that it is turned on
Device Change Error A different device exists at this IP address.
The Data Collection feature checks the
device for unique attributes. Devices that
don’t match this criteria fail with this error.
The new device should be discovered
through any discovery mechanism and
then added into the data collection.
Anomaly is informational only.
Device Error Data Collection was not possible due to a
device error.
Check the device.
Failure Data Collection was not successful. This could indicate ether an internal or
external failure. Check the device if these
recur.
In Process Data Collection is in progress. N/A
Need Credentials Data Collection was not possible because
credentials are required.
To locate the devices requiring credentials,
use the HP Web Jetadmin Device List
column titled Credentials Required. To
add credentials, right-click on each device
requiring credentials and select Update
Credentials. After the credentials are
updated, the Data Collection should
succeed the next time it is attempted.
Not Valid For Device Data Collection type is not valid for this
device model.
Select a different device. If the device isn't
capable, consider removing it from the
data collection.
Success Data Collection was successful. N/A
Data Collection Anomalies
Anomalies can be invoked through the Data Collection - Management task module. The anomaly conditions
are:
Anomaly Type Description Reset Ignore Adjust
Device at IP
Address changed
All data collections The device is a
different device
than what was
subscribed to.
Deletes all data
stored for the
device.
Ignores this
anomaly and
removes it from the
open anomalies list.
N/A
Suspect Serial
Number
All data collections The serial number is
not unique (for
example, serial
numbers with xxx).
This often occurs
when swapping one
formatter for
another.
N/A Ignores this
anomaly and
removes it from the
open anomalies list.
N/A
Inconsistent Totals Data collections for
Device Utilization
and Hourly Peak
Usage
The page counts do
not reconcile (for
example, the page
count total is
different from the
sum of color and
mono page counts).
Deletes all the
Collection data
collected on the
device for the given
collection period.
Future collections
Ignores this
anomaly and
removes it from the
open anomalies list.
N/A
ENWW Reports 219