HP Web Jetadmin 10.3 - Late Breaking News

10. On the Data Collection and Use Statement window, users might encounter truncated text in the non-
English version on Windows 8.1 and Windows Server 2012 R2.
Workaround: To resolve this issue, perform the following steps:
a. Go to Control Panel > Appearance and Personalization > Display.
b. In the left pane, click the Adjust ClearType text option. The ClearType Text Tuner wizard starts.
c. Clear the Turn on ClearType checkbox, and then click the Next button.
d. Follow the instructions on the subsequent wizard windows.
For more information about this truncation issue, see the following Microsoft support documents:
●
Make text easier to read using ClearType
●
Some desktop applications may appear blurred on high-DPI displays
11. Data collections cannot be performed when the Region and Language settings are set to Korea.
Workaround: Set the Region and Language settings on the local system to English.
This issue will be resolved in the next release of HP Web Jetadmin.
12. Scheduled exports of the IP hostname and default From email address are taking almost twice as much
time as manual exports. This issue will be resolved in the next release of HP Web Jetadmin.
13. For HP LaserJet Pro devices, such as the HP LaserJet Pro MFP M225, users can disable the Fax feature
only via the device control panel. After disabling the Fax feature, the Fax category is still available on
the Config tab in HP Web Jetadmin. However, when users select the Fax category, HP Web Jetadmin
displays a dialog with the following message: Error reading device settings. Empty values will be
displayed. All of the other configuration options are still available in HP Web Jetadmin.
14. Device Utilization by User data collections are resource-intensive and reduce printing speed. Therefore,
Device Utilization by User data collections should be enabled only sparingly.
NOTE: The HP Officejet Pro X476 MFP and HP Officejet Pro X576 MFP devices do not support the
Device Utilization by User data collection type.
15. For HP Officejet Pro devices, such as the HP Officejet Pro 251 and HP Officejet Pro X476, if a password is
set by using the HP Embedded Web Server (EWS) on the device and then the password is removed by
using the EWS on the device, HP Web Jetadmin continues to prompt for credentials when other options
are configured.
Workaround: Set the EWS password from the device instead of by using the EWS.
16. When applying device configuration templates that contain a large number of settings, such as more
than 60 Quick Sets, a timeout might occur. To prevent these timeouts, perform the following steps:
a. Open the HP.Imaging.Wjp.Communication.Protocol.Web.Services.ITransfer.config.xml file in
Notepad or a similar text editor. This file is available from the following directory:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Hewlett-Packard\HPWebJetadmin
\WjaService\config
b. Increase the timeout interval from 60 seconds to 120 or 180 seconds.
c. Close and save the XML file.
ENWW Known issues 13