HP Vulnerability and Patch Manager 6.0 software Installation and Configuration Guide HP Part Number: 579548-001 Published: January 2010, First Edition
Table of Contents
1 Overview..................................................................................................5
Supported target systems..........................................................................................................................5
Supported applications............................................................................................................................6
2 Requirements.............................................................................................7
Vulnerability and Patch Manger server requirements....................................................................................7
Infrastructure.....................................................................................................................................7
Hardware.........................................................................................................................................8
Software...........................................................................................................................................8
VPM Acquisition Utility (optional).........................................................................................................9
Systems Insight Manager requirements.......................................................................................................9
3 Installation and configuration.....................................................................10
Installing Vulnerability and Patch Manger.................................................................................................10
Installing the VPM Acquisition Utility (optional)..........................................................................................12
Configuring the VPM Acquisition Utility....................................................................................................12
Configuring Vulnerability and Patch Manager...........................................................................................13
4 Licensing.................................................................................................16
Licensing using Vulnerability and Patch Manger........................................................................................16
Licensing using the Systems Insight Manager License Manager....................................................................16
Adding licenses...............................................................................................................................16
5 Troubleshooting........................................................................................17
Viewing Vulnerability and Patch Manger installation logs...........................................................................17
Vulnerability and Patch Manger installation updates MDAC and MSDE .......................................................17
An error occurs when installing MSDE files from a Remote Desktop session...................................................17
Installation fails with “Product RMS not installed: Service RMS error. The specified service does not exist as an
installed service (0x424)” message ........................................................................................................17
Vulnerability and Patch Manger installation fails........................................................................................18
Cannot modify Vulnerability and Patch Manger acquisition settings to acquire updates from a local
repository............................................................................................................................................18
Required open ports..............................................................................................................................18
Modifying firewall configuration settings..................................................................................................19
Configuring a DNS server......................................................................................................................19
All target systems do not have the same administrator credentials................................................................20
Multiple Vulnerability and Patch Manger servers.......................................................................................20
Administrator credentials have been changed...........................................................................................20
6 Support and other resources......................................................................21
Information to collect before contacting HP...............................................................................................21
How to contact HP................................................................................................................................21
Registering for software technical support and update service.....................................................................21
How to use your software technical support and update service.............................................................21
Warranty information.......................................................................................................................21
Typographic conventions........................................................................................................................21
Related documents................................................................................................................................22
Index.........................................................................................................23
Table of Contents 3