HP VAN SDN Controller Administrator Guide v3

9.6.1 Symptoms ..............................................................................................................103
9.6.2 Troubleshooting steps ..............................................................................................103
9.6.2.1 Packet Generator Process .................................................................................103
9.6.2.2 Run the Packet Generator Process ......................................................................104
10 Support and other resources...................................................................108
10.1 Gather information before contacting an authorized support representative...........................108
10.2 How to contact HP........................................................................................................108
10.3 Get connected to the HP SDN online user forum...............................................................108
10.4 Software technical support and software updates..............................................................108
10.4.1 Care Packs............................................................................................................109
10.4.2 Obtaining software updates...................................................................................109
10.4.3 Warranty.............................................................................................................109
10.5 Related information.......................................................................................................109
11 Documentation feedback........................................................................110
A cURL Commands....................................................................................111
A.1 Export audit log data as a CSV file...................................................................................111
A.2 Licensing Actions............................................................................................................111
A.2.1 Obtaining an Install ID.............................................................................................111
A.2.2 Activating a license on the controller.........................................................................112
A.2.3 Uninstalling licenses to prepare for transfer.................................................................114
A.3 Application Manager Actions .........................................................................................116
A.3.1 Listing applications..................................................................................................116
A.3.2 Listing information about an application.....................................................................116
A.3.3 Getting application health status...............................................................................117
A.3.4 Uploading an application (new or upgrade)...............................................................117
A.3.5 Install a new application..........................................................................................117
A.3.6 Upgrade an application..........................................................................................118
A.3.7 Disable an application............................................................................................118
A.3.8 Enable an application.............................................................................................118
A.3.9 Remove a staged application...................................................................................118
A.3.10 Delete an application.............................................................................................119
A.4 Backup and Restore Actions ............................................................................................119
A.4.1 Set the Controller IP Address ....................................................................................119
A.4.2 Acquire an Authentication Token ..............................................................................119
A.4.3 Acquire the controller uid for the controller backup......................................................119
A.4.4 Perform the actual backup using the following cURL command......................................119
A.4.5 Verify Controller Status ...........................................................................................119
A.4.6 Verify Backup Status................................................................................................120
A.4.7 Download Zip and MD5 Backup Files to Another Device ............................................120
A.4.8 Upload Backup Zip and MD5 Files from Another Device .............................................120
A.4.9 Initiate Restore .......................................................................................................120
B Scripts...................................................................................................121
B.1 Configuring a Controller Team .........................................................................................121
B.2 Back Up a Controller Team .............................................................................................121
B.3 Restore a Controller Team ...............................................................................................126
Glossary..................................................................................................131
6 Contents