HP Remote Graphics Software 6.0 User Guide

C Technical support

Obtaining HP technical support

If you encounter an issue that requires technical support, please do the following prior to contacting

HP for assistance:

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Be in front of the local computer or remote computer, whichever one is appropriate.

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Note the operating system.

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Note any applicable error messages.

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Note the applications you were using when you had the issue.

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Be prepared to spend the time necessary to troubleshoot the problem with the service

technician.

For a listing of all worldwide technical support phone numbers, visit

http://www.hp.com/support.

NOTE: If your phone call is answered by a voice recognition system, and if you’re asked to provide

the name of the product, please say “Remote Graphics Software”, not “RGS”.