HP Remote Graphics Software 6.0 User Guide

Troubleshooting Remote USB
If you have problems connecting a remote USB device from a local computer to a remote computer,
the following checklist may help identify the problem.
Computers supporting Remote USB
Ensure that both the remote computer and the local computer support Remote USB.
Supported USB devices
Verify that the USB device you’re using is supported. HP has tested a number of USB devices to
verify they work correctly when attached to a remote computer from a local computer.
Enable Remote USB
Verify that Remote USB is enabled under the USB option tab of the Receiver Control Panel (see
Figure B-2 Checkbox to enable Remote USB on page 155).
Figure B-2 Checkbox to enable Remote USB
Potential issues and suggestions 155