HP Remote Graphics Software 6.0 User Guide

Receiver network timeouts .............................................................................. 148
Sender network timeout .................................................................................. 150
Network timeout issues ................................................................................... 150
Troubleshooting Remote Audio ....................................................................................... 153
Troubleshooting Remote Clipboard ................................................................................. 154
Troubleshooting Remote USB ......................................................................................... 155
Computers supporting Remote USB ............................................................... 155
Supported USB devices .................................................................................. 155
Enable Remote USB ....................................................................................... 155
Check USB cable connections ........................................................................ 156
Reset the USB device ..................................................................................... 156
HP Remote Virtual USB Driver ....................................................................... 156
USB device drivers and program support ....................................................... 156
RGS error messages ........................................................................................................................ 157
Appendix C Technical support ......................................................................................................................... 159
Obtaining HP technical support ........................................................................................................ 159
Other RGS documents ..................................................................................................................... 159
Appendix D RGS on Windows XP ................................................................................................................... 160
Easy Login and Single Sign-on ........................................................................................................ 160
Setting the local security policy in Windows XP .............................................................. 160
Manually enabling Easy Login in Windows XP ................................................................ 160
Chaining custom GINA modules for Easy Login in Windows XP .................... 161
Install time specification of the custom GINA module .................... 161
Using the RGS Admin Tool to specify a custom GINA module ...... 161
Manually enabling hprgina.dll to load a custom GINA module ....... 161
Manually disabling Easy Login on Windows XP .............................................................. 162
Manually enabling Single Sign-on in Windows XP .......................................................... 162
Manually disabling Single Sign-on in Windows XP .......................................................... 163
RGS Admin Tool on Windows XP .................................................................................................... 165
Audio on the Windows XP Sender ................................................................................................... 167
Configuring audio on the Windows XP Sender ................................................................ 167
Calibrating audio on the Windows XP Sender ................................................................. 170
Index ................................................................................................................................................................. 173
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