System Fault Management White Paper

Table of Contents
Executive Summary................................................................................................................................5
Intended Audience.................................................................................................................................5
Scope of Hardware Diagnostics..............................................................................................................5
Traditional Diagnostic Solutions............................................................................................................5
Overview.................................................................................................................................................6
Integrating SFM with HP Service Essentials Remote Support Pack......................................................8
Follow-the-Red Strategy.........................................................................................................................8
Advantages of SFM.................................................................................................................................9
Use Cases..............................................................................................................................................10
Viewing Errors on a Monitored System..........................................................................................10
Receiving Notification of Errors......................................................................................................10
Viewing System Health Status........................................................................................................11
Defining WBEM Indications Criteria..............................................................................................12
Viewing Error Metadata..................................................................................................................13
Troubleshooting Hardware.............................................................................................................13
Viewing Event Logs.........................................................................................................................14
For More Information...........................................................................................................................14
Glossary............................................................................................................................15
Table of Contents 3