HP-UX SysFaultMgmt (System Fault Management) (SFM) Administrator Guide (762798-001, March 2014)

Table 24 Troubleshooting instance providers (continued)
Problem: Requests for instances do not return any value.
SolutionCauses
To restart the CIMOM, enter the following command at the HP-UX
prompt:
# cimserver
To register the provider, complete the following steps:Cause 2
The provider is not registered properly.
1. Enter the following command at the HP-UX prompt:
# cimprovider -ls | grep SFMProviderModule
2. If the following output is displayed, all the providers are registered
properly:
SFMProviderModule OK
3. If the output displayed is different from this output, the provider
module is not registered. To register the provider module, enter the
following command at the HP-UX prompt:
# cimmof -nroot/PG_InterOp
/opt/sfm/schemas/mof/SFMProvidersR.mof
4. If no errors are displayed, the provider module is registered
successfully. Ignore this step and move to step 6. If errors are
displayed, restart the CIMOM by entering the following commands
at the HP-UX prompt:
# cimserver -s
# cimserver
5. After the CIMOM restarts, follow the process from the step 1
mentioned above.
6. After the provider module is registered, create a link between
SysFaultMgmt (System Fault Management) (SFM) providers and
the CIMOM by entering the following command at the HP-UX
prompt:
On Itanium-based systems, enter:
# ln -s /opt/sfm/lib/libsfmproviders.1\
/opt/wbem/providers/lib/libsfmproviders.so
On PA-RISC-based systems, enter:
# ln -s /opt/sfm/lib/libsfmproviders.1\
/opt/wbem/providers/lib/libsfmproviders.sl
7. To check whether the link is created, enter the following command
at the /opt/wbem/providers/lib directory:
# ls -l
Following is a sample output indicating that the link is created:
On Itanium-based systems:
# lrwxr-xr-x 1 root sys 30 Jan 12 06:56
libsfmproviders.so ->
/opt/sfm/lib/libsfmproviders.1
On PA-RISC-based systems:
# lrwxr-xr-x 1 root sys 30 Jan 12 6:56
libsfmproviders.sl ->
/opt/sfm/lib/libsfmproviders.1
If the link is already present, the following error message appears:
# ln: /opt/wbem/providers/lib/libsfmproviders.sl
exists
To check if SFMProviderModule is running, enter the following
command at the HP-UX prompt:
Cause 3
SFMProviderModule is not running.
Troubleshooting instance providers 93