HP-UX SysFaultMgmt (System Fault Management) (SFM) Administrator Guide (762798-001, March 2014)

Table 29 Troubleshooting EVWEB (continued)
SolutionCauseProblem
Change the sender address defined in
/var/opt/sfm/conf/evweb.conf to suit your domain.
Cause 2
Event mails are blocked
as SPAM mails because
Enter the following command at the HP-UX prompt:
the sender address of
# sfmconfig -c /var/opt/sfm/conf/evweb.conf
event mails,
[e-mail], is not
allowed to send a mail
in your different domain
network.
To check if SFMProviderModule is running, enter the following
command at the HP-UX prompt:
SFMProviderModule is
not running.
WBEM Indications are not
mailed to your email
address.
# cimprovider -ls
Following is a sample output of the command:
MODULE STATUS
OperatingSystemModule OK
ComputerSystemModule OK
ProcessModule OK
IPProviderModule OK
SFMProviderModule Degraded
If the status of SFMProviderModule is Degraded as displayed in
the given output, SFMProviderModule is not running.
To enable SFMProviderModule, complete the following steps:
1. Enter the following command at the HP-UX prompt to disable
SFMProviderModule:
# cimprovider –d –m SFMProviderModule
2. Enter the following command at the HP-UX prompt to enable
SFMProviderModule:
# cimprovider –e –m SFMProviderModule
Alternatively, you can run the following script at the HP-UX
prompt to start SFMProviderModule:
# sh /opt/sfm/bin/restart_sfm.sh
NOTE: The script restarts SysFaultMgmt (System Fault
Management) (SFM) only if SFMProviderModule is in
Degraded state.
3. Enter the following command at the HP-UX prompt to check
if the SFMProviderModule is running:
# cimprovider -ls
If the status of SFMProviderModule is OK, SFMProviderModule
is running properly. Otherwise, repeat steps 1 to 3.
If you still encounter the same issue, check for error logs in the
/var/opt/sfm/log/sfm.log file. For further assistance,
contact the HP support center.
To improve performance of the Event Viewer, set the locale to
English.
The locale on your
system is set to a
The response time for a
command used to view
language other than
English.
indications from the Event
Archive is long.
You can safely ignore this message.When the startup script,
/sbin/rc2.d/S550psbdb
What is "su: + tty??
root-sfmdb" only once
logged in syslog.log?
(IA) or
/sbin/rc2.d/S550sfmdb
(PA), runs at the system
start-up, the su command
is issued in the script to
launch a postmaster
102 Troubleshooting SysFaultMgmt (System Fault Management) (SFM)