HP-UX SysFaultMgmt (System Fault Management) (SFM) Administrator Guide (762798-001, March 2014)

Table 28 Troubleshooting indication providers (continued)
Problem: Indications corresponding to events generated by the Event Monitoring Service (EMS) monitors, are not logged
in the Events List.
SolutionCauses
Use the information available in the file to analyze the problem.
6. When you complete testing, revert to the default severity settings in the
FMLoggerConfig.xmlfile using a text editor. If you do not revert to the default
settings, the logs consume more disk space.
To check if SFMProviderModule is running, enter the following command at the
HP-UX prompt:
Cause 6
SFMProviderModule is not running.
# cimprovider -ls
Following is a sample output of the command:
MODULE STATUS
OperatingSystemModule OK
ComputerSystemModule OK
ProcessModule OK
IPProviderModule OK
SFMProviderModule Degraded
If the status of SFMProviderModule is Degraded as displayed in the given output,
SFMProviderModule is not running.
To enable SFMProviderModule, complete the following steps:
1. Enter the following command at the HP-UX prompt to disable
SFMProviderModule:
# cimprovider –d –m SFMProviderModule
2. Enter the following command at the HP-UX prompt to enable
SFMProviderModule:
# cimprovider –e –m SFMProviderModule
Alternatively, you can run the following script at the HP-UX prompt to start
SFMProviderModule:
# sh /opt/sfm/bin/restart_sfm.sh
NOTE: The script restarts SysFaultMgmt (System Fault Management) (SFM)
only if SFMProviderModule is in Degraded state.
3. Enter the following command at the HP-UX prompt to check if the
SFMProviderModule is running:
# cimprovider -ls
If the status of SFMProviderModule is OK, SFMProviderModule is running
properly. Otherwise, repeat steps 1 to 3.
Troubleshooting EVWEB
Table 29 Troubleshooting EVWEB
SolutionCauseProblem
To check the status of the Event Archive Database service, enter
the following command at the HP-UX prompt:
EVWEB is unable to
delete an event from the
While you are deleting an
event stored in the Event
# ps -eaf | grep sfmdb
Event Archive. The Event
Archive Database
Archive, the following
error message is
displayed:
If the output of this command is sfmdb, the Event Archive
Database service is running.
service is not running
properly.
An error occurred
while deleting the
event.
If the Event Archive Database service has stopped, enter the
following command at the HP-UX prompt to start the service:
On Itanium # /sbin/init.d/psbdb start
On PA-RISC # /sbin/init.d/sfmdb start
100 Troubleshooting SysFaultMgmt (System Fault Management) (SFM)