Administrator's and User's Guide for SFM HP-UX 11i v3 April 2010

Table 6-8 Troubleshooting Indication Providers
Problem: Subscription associated with a filter and a handler, created by CIMUtil, does not appear in the output.
SolutionCauses
# CIMUtil -c -f MyFilter2 "Select * from HP_AlertIndication"
# CIMUtil -c -h MyHandler
'localhost/CIMListener/EMArchiveConsumer'
# CIMUtil -c -s MyFilter2 MyHandler
# cimsub -ls | grep MyFilter2
root/PG_InterOp root/PG_InterOp:MyFilter2
root/PG_InterOp:CIM_IndicationHandlerCIMXML.MyHandler
Enabled
# evweb subscribe -L -b external
Cause 1
# CIMUtil -c -f root/cimv2:MyFilter3 "Select * from
HP_AlertIndication"
# CIMUtil -c -h
root/cimv2:CIM_IndicationHandlerCIMXML.MyHandler2
'localhost/CIMListener/EMArchiveConsumer'
# CIMUtil -c -s MyFilter3 MyHandler2
Exception caught while creating Subscription. CIM_ERR_NOT_FOUND:
CIM_IndicationFilter.CreationClassName="CIM_IndicationFilter", Name="MyFilter3",
SystemCreationClassName="CIM_ComputerSystem", SystemName= "chipmunk.kobe.hp.com"
Cause 2
Troubleshooting EVWEB
Table 6-9 Troubleshooting EVWEB
SolutionCauseProblem
To check the status of the Event Archive Database service, enter
the following command at the HP-UX prompt:
# ps -eaf | grep sfmdb
If the output of this command is sfmdb, the Event Archive
Database service is running.
If the Event Archive Database service has stopped, enter the
following command at the HP-UX prompt to start the service:
On Itanium # /sbin/init.d/psbdb start
On PA-RISC # /sbin/init.d/sfmdb start
If the Event Archive Database service is running and the
problem persists, check for error logs in the
/var/opt/sfm/log/sfm.log file. For further assistance,
contact the HP support center.
EVWEB is unable to
delete an event from the
Event Archive. The
Event Archive Database
service is not running
properly.
While you are deleting an
event stored in the Event
Archive, the following
error message is
displayed:
An error occurred
while deleting the
event.
To check the status of the Event Archive Database service, enter
the following command at the HP-UX prompt:
# ps -eaf | grep sfmdb
If the output of this command is sfmdb, the Event Archive
Database service is running properly.
If the Event Archive Database service is stopped, enter the
following command at the HP-UX prompt to start the service:
On Itanium # /sbin/init.d/psbdb start
On PA-RISC # /sbin/init.d/sfmdb start
If the Event Archive Database service is running and the
problem persists, check for error logs in the
/var/opt/sfm/log/sfm.log file. For further assistance,
contact the HP support center.
You receive the first
message, if EVWEB is
unable to access the
details of an event
stored in the Event
Archive. The second
message indicates that
the EVWEB is unable to
establish a connection
with the Event Archive.
The Event Archive
Database service is not
running properly.
While you are accessing
an event from the Event
Archive, either of the
following errors are
displayed:
Could not fetch the
details of the
events.
The connection to
the database could
not be established.
100 Troubleshooting SFM