Administrator's and User's Guide for SFM HP-UX 11i v2 December 2008

Troubleshooting Indication Providers

This section describes the techniques for troubleshooting the EMS Wrapper Provider and the

SFMIndicationProvider.

NOTE: The SFMIndicationProvider is available on Itanium-based systems only. The

SFMIndicationProvider generates WBEM indications only if you choose to use it. Otherwise, the

EMS monitors generate EMS events. These events are converted into WBEM indications by the

EMS Wrapper Provider.

Problem

Indications corresponding to events generated by the Event Monitoring Service (EMS) monitors,

are not logged in the Events List.

Cause 1

CIMOM is not running.

Solution

Enter the following command at the HP-UX prompt:

# ps -eaf | grep cimserver

If the name cimserver is displayed in the output, the CIMOM is running properly. If cimserver

is not displayed in the output, stop the CIMOM by entering the following command at the HP-UX

prompt:

# cimserver -s

To restart the CIMOM, enter the following command at the HP-UX prompt:

# cimserver

Cause 2

The provider module is not registered.

Solution

To check whether the provider module is registered, and to check its status, enter the following

command at the HP-UX prompt:

# cimprovider -l -s

MODULE STATUS

HP_UtilizationProviderModule OK

HPVMProviderModule OK

EvwebIndicationProviderModule OK

SFMProviderModule OK

If the status displayed is not OK, the provider module is not registered properly. To register the

provider module, enter the following command at the HP-UX prompt:

# cimmof -nroot/PG-InterOp /opt/sfm/schemas/mof/SFMProvidersR.mof

If no errors messages are displayed, the provider module is registered properly. If errors are

displayed, restart the CIMOM by entering the following command at the HP-UX prompt:

# cimserver

After the CIMOM restarts, enter the following command at the HP-UX prompt to register the

provider module:

# cimmof -nroot/PG-InterOp /opt/sfm/schemas/mof/SFMProvidersR.mof

After the provider module is registered, create a link between the SFM providers and the CIMOM

by entering the following command at the HP-UX prompt:

On Itanium-based systems, enter:

Troubleshooting Indication Providers 81